At Spencer's & Spirit Halloween, I lead a dynamic team dedicated to managing intricate projects vital to enterprise operations. As a hands-on manager, I am committed to coaching and mentoring employees, fostering innovation, and nurturing career growth. My responsibilities include:➡️ Leadership & Team Management:- Directing a team of developers in delivering and supporting distributed solutions, cultivating an environment conducive to innovation and professional advancement.- Overseeing the complete systems development lifecycle, from requirements definition to maintenance phases, while effectively identifying and mitigating project risks.➡️ Project Management & Execution:- Strategizing and executing all assigned projects, from resource planning and team selection to performance evaluations and budget management.- Developing and managing project schedules, collaborating with cross-functional teams to ensure accurate planning and resource allocation.➡️ Mentorship & Collaboration:- Supervising and mentoring developers through daily/weekly meetings, ensuring alignment with project goals and encouraging an open exchange of ideas.- Collaborating closely with senior management, business users, product management, and architecture teams to enhance overall application and infrastructure architecture.➡️ Agile Development & Technical Expertise:- Leading Agile teams in delivering high-quality software solutions, adhering to schedules, and motivating teams to meet deadlines.- Leveraging Azure DevOps (ADO/TFS) for efficient work item management, task tracking, source control, and familiarity with CI/CD tools.

Direct team of 8, including interns, throughout software development lifecycle (SDLC). Manage complex projects in support of operations for enterprise with more than 80 locations and more than 5K employees. Report directly to CIO, Director of Integration, and Director of Digital Strategy on digital transformation initiatives. Coach and mentor employees. Source vendors and manage vendor relationships. Develop technical documentation for projects. Track project status and communicate with key stakeholders on changes. • Directed a team of 8 through the software development lifecycle (SDLC), transforming patient portal and app experience.• Deployed an AI chatbot to reduce customer interaction costs and hold times.• Transitioned custom applications to Azure DevOps, enhancing collaboration and response times.• Authored training content for interns and restructured the internship model for IT. • Member of IT Communications Champion, Co-Chair Asian Pacific ERG, and Heroes of Hair.

• Led the development of a custom solution for COVID-19 scheduling and vaccination tracking at Atlantic County MegaSite, saving significant consulting fees.• Named IT Lead for multiple initiatives, demonstrating leadership and cross-functional engagement, including developing an employee health tool, implementing SharePoint for disaster recovery planning and redesign of the IT intranet site to improve user experience.• Brought mobile app development in-house, saving $60K annually.• Replaced legacy Board Portal with a remote-access solution for board members.• Implemented a vendor supported platform for real-time policy updates, increasing compliance by 20%.

• Developed and managed custom applications, intranet and consumer facing internet websites.• Managed vendor relationships & ensured ADA and HIPAA compliance. • Served on the Social Networking Committee, expanding marketing strategies and defining policies.• Earned multiple President’s Awards for Innovation and Continuous Quality Improvement.• Co-Chaired Asian Pacific Employee Resource Group, advocating for healthcare equity and DEI.