Amarendra Thotla Email & Phone Number

Proactive, Strategic, Customer-Centric IT professional experienced in building and managing diverse Workplace Productivity Solutions for seamless Team Collaboration & Communication with Employee Groups, Customers, Partners, across and beyond organizations.Expert in developing Workplace Productivity solutions across roles, organizational boundaries, and endpoint devices with just needed restrictions, minimal complexity, while balancing the IT needs of Reliability, Efficiency, Security and Compliance, with an objective to let employees focus on their main job duties, to be successful and innovative.Reduced IT Operations Cost with an integrated approach of efficiently driving Global Teams for Optimized Operations, Support, and Projects. Managed Customer Support with continuous improvements and above 95% SLA fulfillment.Conducted programs for In-Person Training and hand-on workshops to increase tools adoption and usage. Skilled at building and leading highly productive teams working from different geo-locations. Managed team with clear communication, measurable goals, and empathy.Skillful in building long-lasting relations with Business Groups, Partners and to be approachable. Proactive in researching and implementing new technologies and functionality with assistance from IT groups.Specialties: Technical expertise in Office 365, SharePoint, Teams, Slack, OneDrive, Azure AD, Power Automate, PowerApps, Skype, Zoom, PowerShell, Migration, Upgrades. Team management, Mentoring & Coaching, Business Relations, and IT Operations, Solution Engineering, Project Management, Customer Support, User Training.

Listed skills include Sharepoint, .Net, Software Project Management, Sdlc, and 11 others.