Amanda Martin Email & Phone Number

Determines appropriate levels of care with 98% accuracy for utilization management decisionsRecommends quality of care improvements, leading to clinically significant modifications in 20% of treatment requestsAdministers benefits and provides excellent customer service with 98% satisfaction and 99% resolution net promoter scoresOptimizes task prioritization for a broad range of responsibilities while maintaining 102% of expected productivity Pilots new initiatives and takes on specialized tasks such as the member support team, claims reconsiderations, and retrospective reviews

Carlsbad, California, United States

Managed a team of 7 BCBAs and 30 RBTsEvaluated quality performance indicators for area BCBAsProvided clinical oversight to ensure positive client outcomesHosted biweekly 1:1 meetings for clinical support and mentoringDeveloped CEU's and learning materialsConducted group and 1:1 clinical trainings

Carlsbad, California, United States

Developed evidence based Applied Behavior Analysis treatment plansConducted assessments and data analysis for treatment planningTranslated procedures into actionable implementation instructionsSupervised, trained, and provided feedback to staff and caregiversCollaborated with other professionals in the clients care team

Carlsbad, California, United States

Implemented applied behavior analysis programs in home, school, and community settingsCollected data on challenging behaviors and targeted skillsEffectively communicated client progress with supervisors and stakeholders

La Jolla Shores, California, United States

Developed and maintained filing systems and digital archivesDesigned posters, presentations, and other mediaUpdated and edited web contentCompleted general administrative tasksCoordinated UC San Diego's United Way/CHAD Campaign.

San Diego, California, United States

Coded video segments for child engagement and teacher fidelityScored PDDBI, VABS, ADOS, DAS, and Mullen assessmentsCompleted data entry tasks and filing

Master’S Degree, Curriculum & Instruction: Applied Behavior Analysis

Bachelor’S Degree, Psychology (Clinical Specialization)

Activities and Societies: University of California San Diego Equestrian Team Captain