Oleksii Martyshchenko Email & Phone Number

Poland

Business Development1. Facilitating the process of mapping out the account development strategy.2. Facilitating the development of business opportunities within the project.3. Facilitating the process of validating the project-related content of the client’s contractsProcess Governance1. Applying the PM methodology according to the needs of the project.2. Creating and maintains the PM documentation and revises it as appropriate.3. Managing the project-related… Show more Business Development1. Facilitating the process of mapping out the account development strategy.2. Facilitating the development of business opportunities within the project.3. Facilitating the process of validating the project-related content of the client’s contractsProcess Governance1. Applying the PM methodology according to the needs of the project.2. Creating and maintains the PM documentation and revises it as appropriate.3. Managing the project-related day-to-day operational activities.4. Providing project status reports to the stakeholders5. Managing the client’s expectations; increasing of CSAT6. Developming of the PM competencies by participating in various PMO initiativesPerformance and Efficiency:1. Leading the software development and NetOps teams and directs their activities so that the project is run within the constraints of scope, schedule, budget, and resources.2. Implementing and using delivery metrics 3. Ensuring the project-related metrics(CSAT,ESAT, turnover rate)4. Ensuring the quality of the delivered services5. Ensuring the effectiveness of the project team structure.6. Identifing the resources required for successful project execution. Cooperating with the corresponding service departmentsFinance:1. Planning and maintaining the project budget.2. Assisting the Delivery Director3. Ensuring the timely and accurate invoicingHuman Resources:1. Managing the project team structure to achieve ultimate project goals and objectives.2. Keeping the project team well informed about the updates within the company, acts as the interface between the departments.3. Motivating, guiding, coaching, and encouraging direct subordinates.4. Defining and implementing personal career development plans for subordinates.5. Involving each team member in the project6. Mitigating the conflicts and communicating problems arising inside the project team.7. Implementing HR management practices to keep ESAT score8. Project staffing. Show less

Poland

Kyiv, Ukraine

Section Managed Services: Corporate Network unite 20 large companies’ networks with tens of branch offices each: ~2000 network devices; over 1000 channelsCorporate Telephony is multisite distributed complex call-processing deployment with CUCM, Asterisk, various legacy PBX and gateways involvedContact Center Telephony is complex fault-tolerant system combining several Asterisk call processing, distributing and recording servers, DB and various Web-servicesVPN multipoint access… Show more Section Managed Services: Corporate Network unite 20 large companies’ networks with tens of branch offices each: ~2000 network devices; over 1000 channelsCorporate Telephony is multisite distributed complex call-processing deployment with CUCM, Asterisk, various legacy PBX and gateways involvedContact Center Telephony is complex fault-tolerant system combining several Asterisk call processing, distributing and recording servers, DB and various Web-servicesVPN multipoint access to corporate network is provided with Cisco Anyconnect and EzVPN solutions on Cisco ASA and Cisco IOS devicesVideo Conferences for top managers are provided with Cisco Telepresence solutionResponsibilities:+ Defining the common strategies for development of company's IT infrastructure, corporate and contact center telephony, network security maintenance and improving+ Providing administrative decisions regarding IT services implementation, support and development: recommendations, use policies, regulations etc.+ Participating in defining enterprise IT security enforcement plan: vulnerabilities and threat scenarios analysis, prevention methods selection, protections implementation+ Participating in IT department function improving: designing and optimizing processes, interactions between department units in headquarters and regional companies+ Providing directives and recommendations to regional IT units, organizing and supporting interaction process between company business and IT sub-units+ Section staff coordination, planning and conducting the works to maintain and develop section managed services as well as support works for infrastructure and business services+ Negotiations with system integrators, ISP, ITSP, network equipment suppliers; providing technical evaluation of solutions to achieve company's goals; ordering the equipment and channels+ Technical documentation and configuration management system (CMS) development+ Interviewing, testing and training new team members Show less

Donetsk, Ukraine

IP Telephony deployment:call-processing systems, voice gateways, media resources, IP phone endpoints etc. (CUCM, CUCME, Avaya Definity, Avaya IP Office)interactive voice response and automatic call distribution systemsautomatic speech recognition, text-to-speech, monitoring and recording system applications configuringon-site equipment installation: rack mounting, cabling, fanning out the digital and analog patch-panels, switching, phones installationPSTN access… Show more IP Telephony deployment:call-processing systems, voice gateways, media resources, IP phone endpoints etc. (CUCM, CUCME, Avaya Definity, Avaya IP Office)interactive voice response and automatic call distribution systemsautomatic speech recognition, text-to-speech, monitoring and recording system applications configuringon-site equipment installation: rack mounting, cabling, fanning out the digital and analog patch-panels, switching, phones installationPSTN access organizationfollowing testing, tweaking, administration Show less

Donetsk, Ukraine

Ukrtelecom JSC. Donetsk office. Backbone network department. Responsibilities:calculating broadband network equipment units for expansion and transfer projectsrecord keeping of regional IP network broadband equipment.equipment installation, further administration and maintenance of regional IP network of Donetsk Region

Donetsk, Ukraine

Donetsk office. Transport Systems Section. Customer-Porting Administration Team.Responsibilities:administrators coordination, work planning and reporting, team studyingother departments interactionconfiguring, administration, troubleshooting regional Donetsk Region IP networkPerforming day-to-day engineer's duties: configuring equipment for new customers porting to broadband-access network in Donetsk Region; troubleshooting existing customers connection problems

Donetsk, Ukraine

Donetsk office. Customer networks Section. Customer-Porting Team.• work management, staff coordination, other departments interaction;• porting new Internet and MPLS customers and troubleshooting existing customers problems with connection to broadband-access network (xDSL) in Donetsk: - customers technical support by phone; - last mile physical parameters measuring and cross-connecting to ensure line quality corresponding to provided services; - DCE, CPE, customer… Show more Donetsk office. Customer networks Section. Customer-Porting Team.• work management, staff coordination, other departments interaction;• porting new Internet and MPLS customers and troubleshooting existing customers problems with connection to broadband-access network (xDSL) in Donetsk: - customers technical support by phone; - last mile physical parameters measuring and cross-connecting to ensure line quality corresponding to provided services; - DCE, CPE, customer software testing and troubleshooting;• setting and further maintenance of ISDN-endpoints provided for foreign commentators during the international translations of football matches;• team teaching, lab working (TCP/IP fundamentals, NAT, troubleshooting Internet and VPN access, broadband network last mile structure, cross-connecting, phone line physical parameters measuring etc). Show less

Master'S Degree, Telecommunications, Higher

Activities and Societies: German Technical Faculty, KVN

Secondary School Graduate, Entrepreneurship/Entrepreneurial Studies, Secondary School

Activities and Societies: English advanced learning, learning German as additional language, some economical courses