•Maintain credit limits and terms of customers•Follow up and act on daily credit comparison report•Forward and finalise credit applications•Monitor COD customers and invoices•Monitor orders loaded and get approval if necessary•Recover money outstanding•Forward monthly statements to customers•Follow up and resolve queries by customers•Follow up payment confirmations•Prepare allocation for payments received•Follow up remittance advices•Monitor and manage credit risk exposure of allocated portfolio•Block customers when needed•Obtain approval for orders as needed•Manage and monitor allocated range of Debtors•Any other task as deemed necessary

•Debt collection – following up on claims 30days and older and maintaining contact with clients to ensure that invoices are clear for payment.•Provide weekly reports to management on progress of accounts in 60days and older.•Submission of contractual /adhoc invoices and statements to clients on a monthly basis as well as upon request for the North, Rustenburg, Banks, Vereeniging and Middleburg region via the Accpac system.•Recurring billings and Age analysis emailed to all Branch/Area Managers for their regions on a weekly basis.•Reconciliations of outstanding debtors and allocating of all payments received and credit notes utilized by clients.•Queries and Problem solving, handling written, telephonic, fax and email queries Investigate, evaluate and provide feedback.•Meetings held with clients on outstanding accounts when needed.

•To facilitate and administrate the process of submission of client accounts to medical aids and the collection of money due by members caused by no or short payment by the medical aid.•Account administration – ensuring cards received have correct procedure and ICD10 code to submit for data capturing within 1day of receipt, confirm Discovery membership plan. Check cards on system if Patient details are captured correctly, forward cards to billing within 1day of capturing.•EDI Control – ensure that all accounts are submitted to the medical aid via Health Bridge, ensure rejected accounts are rectified and resubmitted, print paper claims and forward all current accounts to the medical aid monthly and inform member of submission of claim to the medical aid.•Debt collection – post statements to the member monthly, review each statement before posting, follow up on claims 30days old with the medical aid to ensure receipt of all claims. Handling of patient and medical aid queries, enter all corresponding notes on system, contact member for any outstanding balances, emailing and paper claims if requested.•Account Management – Draw reports on system to request discount journals as approved or arranged by Doctor , request bad debt legal journals when ptp’s or arrangements are not honoured, draw report to request bad debt recover journals. Draw reports to compile mid-month to month end stats for report review with management, request credit notes for erroneous billing, •Client relations – ensure all clients are treated with respect and dealt with in a professional manner, ensure that all client and Doctor’s queries received immediate attention.•Communication – ensure verbal communication is understood and clear, ensure that all written queries receive immediate attention, ensure that accurate feedback is given to the client.

•Debt collection, posting of all invoices and or statements to patients on a monthly basis, liaising with medical aids, patients and clients on accounts or payments that need to be made, arranging of instalments, age analysis weekly and monthly reconciliations, handing over of accounts where applicable•Corrections/editing of patient, guarantor demographic information and patient Insurance/medical aids on the Meditech System•Reconciliations of outstanding debtors, allocating and processing of payments received from Insurance companies, Medical aids, Projects, Clients and Patients. Calculate figures and amounts such as discounts and percentages where applicable.•Queries and Problem solving, handling written, telephonic, fax and email queries from Patients, Dr’s, other departments, Medical aids and companies related to an account. Investigate, evaluate and give feedback, enter on system all corresponding notes or comments.•Submission of claims via registered mail, waybill and or electronically.•Assisting the call centre on a weekly basis.

•Processing and correcting of patient and medical aid information•Liasing with patients, depots, clients, medical aids etc.•Rendering a professional service to all internal and external Stakeholders.Administration dutiesAllocations and corrections/editing of patient, guarantor demographic information and patient Insurance/medical aids on the Meditech SystemQueries and problem solving - rejectionsResubmitting of outstanding accounts electronically.Reconciliation of outstanding debtorsReminders on MeditechArrangements of installmentsInternet Medical Aid and QEDI websites for tracing correct demographic data for patients and guarantors