One of the largest franchisees of Yum! Brands Inc. in the subcontinent, with a track record of successfully operating more than 400 KFC, Pizza Hut and Taco Bell restaurants across India, Sri Lanka and the Maldives. Leading the IT function while working as part of the Leadership team to disrupt business through technology.- reducing the total cost of ownership of a new Point of Sales system by INR 50+ Cr over a 5-year horizon. This was achieved through technical evaluation of multiple solutions, robust solution architecture design and strong stakeholder management / negotiations with Yum! India based on a complex relationship & contractual obligation.- enhancing the consumer journey on the digital assets and building key features on the digital platforms. Moved the digital assets to ensure high availability to handle high volumes of transaction during peak seasons/periods.- stabilising & enhancing the SAP HANA ERP system that was implemented a few years prior to meet expectations of key business functions.

A 70+ year old News Media house with a large footprint of 11million readers across Karnataka, India. Heading the IT function to enable business, and to become a technology benchmark within the News Media industry.- implementation and management of the ERP (SAP) system on HANA that is seamlessly integrated to Point of Sales system for Advertisement enabling the business to scale and optimal consumption of perishable Ad inventory needing robust integration to the technical systems. Enabling business process efficiently through a tailored set of Standard Operating Procedures. - implemented a new-age HRMS solution with complex business rules across the organization- crafting digital platforms & products that can transform the business into a leader in the Digital Media industry. Refreshed launch of the Deccan Herald & Prajavani (Kannada Newspaper) website.

Strategic Account Management of a large CPG client - Managing a large CPG client with a P&L of $20MM that covers Infrastructure, SAP, IT Security, Digital, IoT, Project Management Services & Critical Incident Management with focus on driving operational excellence; enhanced stakeholder satisfaction; continuous value creation & improved financial management.

Transform the IT Infrastructure landscape to provide a stable platform by architectural reviews & technology trends.- Delivered productivity savings of $5MM by conceptualization to implementation of lower-end laptops (recognized as the single largest idea with maximum productivity with the least investment need) through product reviews & evaluating user experience.- Generated $1.5MM in annual savings by strategizing the Network transformation to deliver100% increase in network bandwidth through a re-design of the network architecture and intense negotiation with partners.- Led the discussions around moving “on-premise” servers to a Virtual Private Cloud in a regional data centre with strategic partners.- Delivered $1MM in annual savings by re-negotiating the End User Computing & Service Desk contract for the Asia Pacific region with the incumbent provider through strategic service optimization that resulted in a win-win situation for both sides.

Lead the SAP & Application support teams to provide high availability of applications & infrastructure- Pioneered $90 MM of global savings – equating to 50% reduction in cost by moving to a next generation SAP support model through industry trend analysis, service-provider capability review & detailed RFP process.- Strategized & implemented the SAP & Applications Support delivery center with an organization structure to enable business partnering.- Managing a budget of $10MM achieved CSAT score of 4.5 & 99% SLA for SAP & Application across the Asia Pacific leading a team of 100.

Lead the SAP & Application development teams to deliver to business requirements & major enhancements.- Established an off-shore Delivery Centre for SAP Support & Projects that focused on service quality and reducing operational IT expenditure.- 97% SLA with a team of 20 to provide day-to-day support of SAP issues to the region through a delivery centre model.

Deliver End-to-End SAP Projects & Rollouts incl. SAP Upgrades & partner with the Finance function.- Delivered a detailed business process blueprint across all core functions that formed the backbone for process alignment across the Emerging Markets in Asia Pacific along with detailed scope, deployment plans & cost estimates for future rollouts.- Partnered with the Finance function to deliver specific business requirements focused on Treasury, Tax Reporting & Month-End Closing.

Manage key projects to ensure on-time delivery with specified quality parameters & implement a PMO practice- Implemented a PMO structure in-line with the strategic organization growth and product quality best practices by introducing robust processes & training technical leads on Project Management concepts.

Deliver end-to-end SAP Projects using the ASAP methodology - Managed the seamless upgrade of SAP Enterprise Portal to version 6 for a client. Leading and motivating a global team of 10 to deliver a fully stable solution within time & budget- Managing a team of 20 SAP IT & Business Experts to deliver a business integration project of an acquisition in the area SAP Order Shipping & Billing solution.

SAP Finance & Controlling Support and implementing ITIL processes of Incident, Problem & Change Management- Reduced cost for the client by 50% for Incident management of Accounts Payable & Workflows solutions by off-shoring to low-cost location ensuring a smooth & transparent transition.

Internship focused on SAP Finance & ITIL Service Management- Working as an integrated team we have managed to define different processes within ITIL to enhance end-user satisfaction and system integrity.