•Loading /Unloading uniform garments, carpeted floor mats, heavy duty rubber floor mats, dust mops, shop towels, aprons, hand soap products and air freshener supplies, •Bending, stretching, twisting, lifting, driving trucks

•Providing, quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.•Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

•Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. •Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction. •Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Maintained accurate and current customer account data with manual forms processing and digital information updates. •Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations. •Educated customers on product and service details and information.

•Maintained ownership and generated fully automated SAS reports, enabling increased visibility and control of credit risk. •Analyzed portfolios and identified risk factors, facilitating reduction of delinquencies on new volumes and recommending risk-adverse underwriting strategies. •Read and understood financial documentation.