Amanda M. Email & Phone Number

United States

United States

• Collaborated with executives and business leaders to identify improvement opportunities.• Developed internal and client-facing reports using data visualization tools.• Established KPIs to measure business decision effectiveness.• Analyzed healthcare demographics, medical claims, and biometric data.• Conducted QA testing for app updates and supported R&D teams with data insights.• Developed predictive models using machine learning techniques to forecast trends in healthcare data, resulting in more accurate decision-making and cost savings.• Collaborated with data scientists to integrate AI-driven solutions into existing data pipelines, enhancing the accuracy and speed of data processing.• Assisted App users in customer support and technical assistance using ZenDesk.• Wrote and optimized complex SQL queries to extract, manipulate, and analyze large volumes of healthcare data, resulting in more efficient and accurate reporting.Salesforce Admin building, designing and deployed Reports and Dashboards.

Franklin, Tennessee, United States

• Authored complex SQL queries to generate detailed reports and dashboards, enabling better decision-making and insight into business operations.• Automated processes for managing data and reporting from third-party vendors.• Led the vendor management team in data/reporting, file management, and process execution.• Suggested and implemented process improvements to enhance quality, reduce costs, and improve productivity.• Mentored and trained junior data analysts, providing guidance on data analysis best practices, tools, and techniques, which resulted in improved team performance and data accuracy.• Facilitated knowledge sharing and development through regular training sessions, enhancing the overall analytical capabilities of the team.

Franklin, Tn United States

• Supported clinical business intelligence for the Clinical Services Department.• Wrote complex SQL Queries to analyze clinical data.• Analyzed hospital performance and population health data to drive operational improvement.• Oversaw routine and ad hoc reporting, facilitating data-driven decision-making.

Cool Springs, Tn

• Managed components of the Coding Quality Assurance Operation.• Created reports and performed analytics to provide actionable recommendations.• Developed databases and streamlined processes for department scoring.

Franklin, Tn

• Provided data-driven solutions for Fresenius Rx management in various domains.• Designed and tested complex SQL queries for reports and data extracts.• Led cross-functional teams in clinical program development.

Nashville, Tennessee, United States

• Analyzed functional and operational data to support business decisions.• Created complex SQL queries to analyze HEDIS clinical data.• Developed and maintained automated reporting tools for strategic initiatives.• Provided leadership and mentoring to less experienced staff.

Franklin, Tennessee, United States

• Used SQL to import raw data from health plans into the Healthways Algorithms• Stage data into the correct schemas• Perform audits on data• Download data to the call centers• Answer and questions from the call centers about the data• Investigate anomalies in data using PL/SQL• Generate reports for monthly processes• Work with Programmer/Developer when issues arise

Nashville, Tennessee, United States

• Create and develop queries using SQL to analyze finance data• Develop Crystal Reports/query generation and data extracts for all Health Plan Services reporting functions including Regulatory reports to the State of Tennessee using member and provider data• Work with internal programmers as required to produce reporting tools or reports using MS Access and SQL Server• Prioritize and execute multiple complex tasks in a fast-paced environment• Assisted the CFO in regulatory and compliance reporting

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Applied Science - Basc, Computer And Information Sciences, General

Bachelor'S Degree, Computer/Information Technology Administration And Management