Zoey Jo A. Email & Phone Number

Encinitas, CA, US

Sr Project Manager in charge of network upgrade, intranet sites build outs, IT change control policy generation and back and restore operations.

Foster City, CA, US

Project Manager for a multi work stream multiyear project to improve Gilead’s entire lot management lifecycle process and related systems to allow for better planning, reduced product review time and improved collaboration abilities with contracted manufacturers.

San Rafael, CA, US

• Kicked off project to implement the VersionDog device inventory and control system (project passed to successor upon my departure)
• Managed cross functional teams across multiple years to implement and improve two validated Global Controlled Documents Lifecycle workflow sets within Livelink befitting multiple QA/QC business units.
• Managed teams within manufacturing to improve regulatory reporting compliance and implement/validate system improvements to increase process efficiencies for lot control and release.
• Managed implementation of an Unexpected Events Reporting workflow in Trackwise for Quality Control.
• Facilitated monthly project status checks across multiple areas for improved portfolio communications.
• Supported the Project Portfolio Management group by providing super user services for the Primavera P6 project scheduling tool, and developing standard schedules and status reporting tools.

Novato, CA, US

• Completed a Claims Management Project to consolidate data, improve processes and reduce headcount.
• Project completed ahead of schedule, within budget, and with a lower than expected defect count.
• Reduced 100% of corporate data by a volume of ~40% (representing tons of disguised duplicate data points) with a lower than expected data incident reporting rate after consolidation activities.
• Provided Project Management for a Data Strategy Initiative including defining corporate Data Governance, introduction of a master data management system, and redefining personal insurance billing processes.
• Managed a team of 10 plus vendor resources to complete the design and implementation of an online Insurance Claims application in partnership with LexisNexis.
• Managed staff of 7 for the Claims Information Dashboard and Enterprise Metrics projects, which resulted in uncovering a need and defining the objectives for a larger corporate data strategy.

Emeryville, California, US

• Successfully managed enterprise wide Blackberry rollout plus creation of global support and training services.
• Provided Technical Architecture guidance at executive and directorship levels for Chiron global.
• Created hierarchical governance structure to maintain Chiron’s global technical architecture.
• Worked with peers to create, install and communicate architecture governance processes for Chiron’s Global Applications and Technical Architectures.
• Facilitated project architecture reviews resulting in recommendations used in overall project approval.
• Management of or participation on, core project teams for a Document Management System, Customer Relationship Management System, and a Learning Management System.

Emeryville, California, US

• Project Manager / Technical Lead for a fully integrated and validated document Manufacturing Execution System linking Manufacturing, Raw Materials and QA departments for product control and release.
• Managed to completion creation of an external facing technical support web site to support the Chiron Blood Testing business unit resulting in a reduction of technical support costs.
• Managed to completion installation of a complaint tracking system for the Chiron Blood Testing Department resulting in a significant improvement in complaint tracking abilities while reducing costs.
• Was Head Developer/Designer for porting and validation of a business critical lot tracking system from one platform running SUN OS4.1.3 & Informix SE to another platform running Solaris 2.4 & Informix Online 7.0.
• Project Manager / Technical Lead for the construction of an enterprise-wide cell culture inventory system written in PowerBuilder and Oracle with a web interface using Cold Fusion.
• Project Manager / Technical Lead for the successful construction and implementation of an equipment preventive maintenance and calibration scheduling system.

Emeryville, California, US

• Lead Developer/Designer for a patent/trademark tracking application with built-in legal expenses accounting. System served combined business needs of the Finance and Intellectual Properties departments.
• Lead Developer/Designer for in-house built helpdesk ticket tracking software that included tickets associated with project work.
• Later, I upgraded it with a time tracking system, which then allowed for direct cost center billing.
• Lead Developer/Designer for an integrated personnel database for the Human Resources department.
• Designed and wrote an Informix based DNA ordering system linked to an automated DNA synthesizer.
• Provided Informix-SE DBA support for entire company.

• Developed (from scratch) PC-based system in Clipper and C to allow remote investors and dealers access to a local database in order to retrieve interest rate history and analysis on bonds.
• Wrote Informix 4GL and C programs to perform analysis on data from the municipal bond market.
• Designed a customer information and accounting/billing system in 4GL to track client usage and expenses.
• Performed all Informix DBA duties and UNIX System V administrative duties for entire company.
• Provided client technical support by phone and in person.

• Assisted in implementation of an IBM PC network for San Miguel Brewery.
• Performed maintenance on accounting and billing software written in Basic for small business clients.
• Provided on-site and phone based technical support for users with IBM PCs.

Ba, Computer Science

Bachelor Of Science - Bs, Computer Science