Artur Matulaniec Email & Phone Number

Sweden

Houston, Texas, Us

Leading the area of Service Delivery excellence

Houston, Texas, Us

Service Delivery Manager for several accounts within XaaS.Service Experience Lead for several key accounts within the Service Provider/MSP/SI vertical

Helsinki, Finland, Fi

Managing Industry Software deploymentsFull resource and budget responsibilityProven track for deployments delivered on time and within budget Customer facing project manager, working across all levels within a customer's organizationFacilitating change management workshops

Minato-Ku, Tokyo,, Jp

Managing a team of 10.Salary reviews, performance management and development.Hands-on manager, prioritizing and dividing workload.Building strong internal and external relationships with stakeholders across Sony globally. Build common structure of team and deliveries.Strong team building internally to motivate team members. Internal KPI's, follow-up and center of excellence for HR organization and IT.Change management in re-organizations.

San Diego - Us | Tokyo - Jp, Us

Data Quality EMEA- Further development and leading implementations for IT/HR solutions.- Endorsed co-ordination and new processes through EMEA region.- Endorsed target level for region.- Setting internal KPI’s and deliveries for teams. Follow-ups on the set targets. - Key role in further enhancements with expertise knowledge and go-to person. - Reporting and material creation for stakeholders.- Spreadsheet and dataset creation and analysis for key management.- Identified common knowledge gaps in organization and functional areas.- Endorsed better organizational efficiency through covering identified knowledge gaps. - Creating documentation for stakeholders and new joiners for efficient onboarding.- Endorsed new processes for training material.Service management EMEA- Endorsed a common efficiency between several hubs.- Setup new communication paths and processes with stakeholders.- Part of building a new organization bottom-up, including training and knowledgetransfer.- Enhancements for team building and endorsing further co-operation (approx. 35employees).

Minato-Ku, Tokyo,, Jp

Working as a test scenario creator for Service Delivery in the global HaRmony project. Test scenarios are created for global implementation within the project and another part was to implement the testing phase together with leading it. Additional support role for IT in integration testing and implementation. Other roles I have had in the global project:* Payroll integration project leader* Service Delivery Workstream representative * Preparation of hubs for go-live* Global training* Process implementation and improvement together with the way of working for the hubs* IT integration implementation and testing

Minato-Ku, Tokyo,, Jp

HR advisor working between both the System&Tools team and Generalist team.* General HR related questions* Deep knowledge in HR Systems (SAP HR & Workday)* Improving processes and local Service Manager for the team, reporting to mgr's mgr and the regional Service Manager

Helsingborg, Skåne, Se

Operation technician and maintenance worker at NSVA. * Operation 24/7 - gained experienced in planning and prioritizing tasks in order to combine the daily routine, studies and work. * Costumer support for 5 cities with approx 200 000 citizens in total. * Controlling data and miscellaneous tasks to create a smooth production (drinking water).

Master’S Degree, Computer Science

Gymnasieexamen, Naturvetenskap