- Head of Training & Knowledge Global department, responsible for the development and deployment of strategies to boost internal (sales & tech teams) and external (customers, DI, SI, influencers) competences on division’s solution to support sales, reduce tech support calls & raise brand awareness globally. - The development and deployment of new global trainings strategies granted more than 156% growth on training participations worldwide over 3 consecutive years.- Creation of new methods for Virtual Trainings, Webinars and Remote Classrooms for solutions that requires intense handling of products enable the company to keep growing internal and external knowledge of division solution in global pandemic situations.- Intense work with several areas, like engineering, product management, marketing and sales, created relevant synergies, a positive environment for collaboration and rich content creation for certification programs and quick training videos on company’s Social Media channels.

Key Contributions & Responsibilities:- Responsible for Business Unit Communications in Latin America & Caribbean, with 9 different offices in the region, allowed the creation of strategic market approaches which granted more than 70% sales growth over 2 consecutive years in different business segments.- Developer of market analyses and benchmarks on pricing, got to market & competitors to support the development of strategies to grow business and market share in the region;- Responsible for turnover and integrated margins in the region, assuring company’s planned returns and market competitiveness;- Direct and intense work with Controlling and Logistics departments to improve business invoicing & importing for all region’s different legal entities, working with different cultures, laws and government processes;- Responsible for Annual Business Plans to ensure alignment and execution of strategies over all countries in the region to achieve business goals;- Support and ensure local certification of relevant products according to official standards by defining the needs and participating in local bodies/associations in alignment with the company;- Coordination of international trade shows to raise brand awareness and prospect new businesses in the region.

Key Contributions & Responsibilities:- Responsible for product marketing and regional development in 2 business segments (Critical Communications & Bosch Conference Systems) in Latin America;- Accountable for product training (commercial & technical) all over the region;- Supporter and influencer in regional projects to assure correct system design and product placement;- Direct responsibility of product certifications in different countries;- Reference and focal point in Latin America for product knowledge;

Key Contributions & Responsibilities:- Tech support responsible for communication systems (Public Address, Conference, Professional Sound & Critical Communication Systems);- Responsible for building knowledge databases to assist tech support division;- Pre-sales and after-sales support for system commissioning with distributors, system integrators, and customers;- Responsible for commercial and technical product training;

Key Contributions & Responsibilities:- Creator, lecturer, and professor of courses focused on E-Learning methodologies in corporate & academic environments for adult education;- Professor of different disciplines related to Computer Science and Education;- Responsible for the implantation of corporate education programs in private and public companies, to capacitate their employees with bachelor and specialist courses, using E-Learning and LMS systems;- Project Manager to support corporate education with Digital TV technologies, developing various last generation toolsets;- Speaker of motivational courses for company’s employees and customers;- Creator of various extension programs to universities and needy communities as an incentive for digital inclusion;