Adam Mayfield Email & Phone Number

Philadelphia, Pa, Us

Provide instruction to hospital staff on verbal de-escalation skills & physical interventions to safely prevent and respond to workplace violence in the inpatient hospital setting.

St Louis, Missouri, United States

Lead interdisciplinary behavioral response team — supporting patients throughout the hospital who are experiencing a psychiatric emergency/behavioral challenge & the staff who are caring for them. Our team is tasked with reducing workplace violence incidents in the hospital, reducing the use of seclusion & restraint by modeling verbal de-escalation and other non-violent crisis intervention skills, and ensuring patient safety when therapeutic physical interventions become necessary.

St Louis, Missouri, United States

Centreville, Illinois, United States

Marion, Illinois, United States

Herrin, Illinois

Register patients that present to emergency department; collect insurance, financial/guarantor information, and payment/co-pays. Interact with patients in registration area as well as patient rooms, following contact precautions and other clinical guidelines for administrative staff in patient care areas.

Marion, Illinois

Entered and filled prescriptions under supervision of registered pharmacist. Assisted patients in person and over the phone with insurance issues and other tasks such as patient registration for prescriptions and vaccines.

Orlando, Florida Area

Assist patients over the phone with filling/refilling prescriptions for specialty medications. Update patient insurance information and submit prescription(s) to insurance company for approval. Educate patients on pharmacy benefit manager and health insurance company policies and procedures, including prior authorization and other common issues.

Lake Mary, Florida

Delivered project management and implementation services for attractions, entertainment, and leisure venues using accesso eCommerce and ticketing platforms. Provided hospitality operations and marketing consultation to new clients seeking to maximize ticket revenue and provide a world-class guest experience. Managed software feature development processes in Agile/Scrum environment to ensure delivery of the correct solutions for our clients.

Orlando, Florida Area

Selected for MyMagic+ product integration team; assisted in the rollout of new software builds and new procedures in a rapidly-evolving large-scale product integration business initiative. Delivered classroom training and one-on-one coaching to Guest-facing agents including systems training, quality assurance/calibration sessions, and rollout of new policies/procedures. Managed offline workflows for guest issues needing additional follow-up, escalating and tracking issues reported to web development team. Supported Guest-facing agents via phone and chat with complex reservation and ticketing issues

Greater Nashville Area, Tn

Adjudicated disability claims for Social Security in accordance with federal law. Point of contact for claimants, providing case status updates and assisting in medical record procurement; review medical evidence, synthesizing recommendations from in-house physicians and psychologists with federal policies and vocational rules to arrive at a final decision. Recognized for 2011 average proficiency score of 99.5% and decreased average case processing time by more than 20%.

Bachelor Of Science In Nursing

Associate Of Applied Science, Nursing (Lpn & Rn)

Bachelor Of Business Administration (B.B.A.), Management

H.S. Diploma, High School/Secondary Diplomas And Certificates

Marion, IL