Agencja e-commerce świadcząca kompleksowe usługi w zakresie prowadzenia kont sprzedażowych na największych europejskich marketplace.

Selecting products for Amazon FBA Sales based on Sales Analysis and other reports/statisticsCreating Amazon FBA sales strategyListing Amazon FBA productsSetting up Amazon PAN FBA optionManage Pricing, Fees and Maximizing profitsCoordinating the FBA shipments to Amazon Warehouses

• implementation of new sales channels eBay, AMAZON, AMAZON VENDOR - FBA and FBM model• full management of the AMAZON Seller Central and eBay account• management of AMAZON advertising campaigns(Sponsored products, Headline Search Advertising, etc.)• coordination of the implementation of brand stores on AMAZON• negotiating contracts with logistics companies• implementation of new solutions to improve the realization of orders - BASELINKER• European registration of new brands• work coordination of the international sales office(supervision of employees, execution of particular tasks, planning and improvement of the office'sfunctioning)• coordination of new projects between different departments of the company• representing the company during meetings and negotiations with EU key wholesale customers• customer service• acquisition of new wholesale customers• active participation in creation and implementation of the company's sales strategy• representing the company at the AMBIENTE fair in Frankfurt

2014-09 - 2015-06 European Sales Account Manager• achievement of sales targets• preparation and implementation of sales strategies• acquisition of new customers• development of existing cooperation with EU distributors and customers2012-02 - 2014-08 Technical Specialist• technical consultation• advice on product selection• analysis of technical issues• product testing• complaint handling and management2010-04 - 2012-02Customer Services Specialist• professional direct and telephone customer service• technical advice on the product• dealing with customers' orders

• supervisor/manager on duty – handling calls internally from associates and being support for thehotels that had difficulties assisting customers or the system• taking and resolving escalated calls as the supervisor/manager on duty• collecting data about agents calls• documenting customers' files• arranging hotel presentations in local office• processing new reservations,• reschedules and cancellations for customers in International English department• exceeding customer's expectations by consistently providing a high quality service• providing assistance with frequent guest program