Global Activation of CX across our customers, colleagues & partners

Accountable for driving success of Oracle CX products through evangelism via product messaging, positioning, sales education and content creation.• Work closely with the product management, marketing and sales teams to position product in a highly competitive market• Take technical, complex features and turns them into digestible and detailed marketing content• Analyze product and customer data to develop new growth strategies • Closely monitor competitive intelligence to support sales and marketing teams

Responsible for creating, developing and evaluating Marketing strategies, including SEO, social and branding in order to grow company and retain clients. • Created and built original company website verenia.com from scratch. Wrote copy, created vector images and wrote blogs depicting insider knowledge about manufacturing, marketing and CPQ solutions.• Developed marketing materials including the design and written copy of white papers, case studies, data sheets, sales materials and logos. • Utilized Zoho and Salesforce to leverage CRM and sales initiatives. • Grew company social platform and maintained presence by staying up-to-date with industry trends• Developed SEO strategy and adwords campaigns to help grow brand presence.• Presented demo solutions to clients showcasing strengths and benefits of company software.

Responsible for identifying, developing and evaluating company strategies and successfully formulate, implement and coordinate plans to attract and retain new business. • Provide sales team and partners with marketing collateral such as presentations, case studies, videos, trade show materials, white papers and other promotional literature• Maintain social media presence (Facebook, Twitter, LinkedIn, Pinterest) and website by staying up-to-date with technology trends and industry movement•Coordinate sales and operations teams to integrate current initiatives internally and externally by utilizing CRM software Zoho

Identified and evaluated proper market segment through analytical research in order to achieve new business revenue goal of two million dollars• Created list management program critical to the sales strategy which raised response rate to 20%• Collaborated with Creative Director to lay groundwork for creating new brand mascot by analyzing competitor social media

Built positive relationships and created brand awareness through direct-to-consumer interaction at events. • Responsible for retaining extensive knowledge and key selling points of Chase Liquid card• Assisted Regional Manager with tasks for brand growth and development• Engaged consumers with product knowledge and assisted with technical equipment

Managed Northwest territory of The United States where I utilized outstanding oral and written communication skills to strategize, secure and grow business relationships• In charge of developing and implementing comprehensive B2B marketing plans to properly penetrate segment in which I grew a book of business to over three millions dollars• Researched and presented solutions to executives and various IT managers demonstrating ROI in distinct situations• Cultivated new relationships while maintaining existing customers through relationship based selling

On a daily basis I collaborated with supervisors capitalizing on my proven problem-solving and decision-making skills to develop strategic recommendations to meet marketing objectives • Created and designed miscellaneous marketing materials that aligned with needs of the client• Served as a liaison between the design department and marketing department for advertising campaigns • Managed company website and prepared new online media presentations

As a Credit Manager, I was required to directly interface with 30 contacts daily by calling pre-existing clients and cold calling potential clients.• Achieved financial goals for accounts through analytical and creative analysis • Helped team members succeed by assisting with Spanish speaking clients• Ranked sixteenth out of six hundred employees in the region, for sales volume gained

I led a collaborative and cohesive team of eight individuals in the areas of Public Relations, Media Planning and Promotion • Managed creative and brainstorming groups • Executed successful marketing campaigns for bands and speakers• Worked directly with local media in order to coordinate effective advertising operations