Ambar Puello Email & Phone Number

Atlanta, Georgia, US

• Establish and nurture strong relationships with key contacts across client organizations, resulting in increased client satisfaction and retention rates.
• Enhance customer service levels in multiple call centers across different sites by implementing metrics-driven strategies and actionable support suggestions, leading to improved customer satisfaction scores and reduced.
• Identify and capitalize on new business opportunities within client organizations, successfully executing resulting initiatives upon mutual agreement with clients and my company, resulting in increased revenue and.
• Effectively manage and monitor all initiatives and projects related to partnered programs, ensuring timely completion and successful outcomes as measured by predefined metrics and key performance indicators.
• Provide valuable support to the sales force by evaluating clients' current situations and proactively identifying and pursuing new product, distribution, or service opportunities, resulting in increased sales revenue.
• Foster collaboration and synergy across various functions within the organization, including senior leadership, Sales, IT, Finance, and Marketing, leading to improved cross-functional efficiency and alignment with.

Quito, Pichincha, EC

Quito, Pichincha, EC

-Management of SaaS, Security Services, ChatBot, Cloud and others.-Design business plans for corporate clients, including a complete strategy on the variables of the different businesses.- Managing the entire sales cycle from finding a potential client to securing a deal- Develop corporate business.- See the preparation and execution of the budget each.