Ambasish Dutt Email & Phone Number

Leopoldsdorf, At

Vienna, Austria

International Business Management in the CEE and CIS Regions

Vienna, Austria

Vienna, Austria

International Operations & Key Account Managament:• Managing International Operational and Key Account activities for the brands ,,Coffeeshop Company’’ and ,,Espress it'' in Europe, CIS, Central Asia & MENA regions.• Full Project Management responsibility for new Sites: new location analysis, risk and profitability analysis, new store design and layouts, final installation and implementation, right up to store opening.• Overall planning and continuous controlling of resources, budget, milestones and deadlines in consideration of sustainable growth and brand development.• Planning appropriate communication structures with relevant stakeholders by focussing on high quality deliverables with minimum response time.• Defining & implementing country specific customized Food & Beverage menus with cost calculation, pricing responsibilities and optimizing store level food costs.• Intensive operational and marketing training, consultation and support on a daily basis as well as ongoing customer service management for international partners.• Helping Franchisees achieve consistently increasing same store revenues by proactive Promotion menu campaigns, trendy and healthy food menus.• Additional responsibilities: New business development, content creation for operating manuals, international CI implementation and marketing support.Marketing Co-ordination for International Key Accounts (Till September 2017):• International Marketing support for Coffeeshop Company Master Franchise Partners.• Marketing training, consultation and commercial support for International Franchise Partners.• International Newsletters, Press releases, Brochures, Sponsor Enquiries and Co-operation.• Customer complaint management and statistical analysis.• Creation and control of online Training Manuals and Guidelines for International Partners.• Web-screening and monthly competitor analysis. • Advising International Partners on setting up and managing social media channels and web-pages.

Wiener Neudorf

Director of the Indian Subsidiary at Bangalore, India.Intensive development and expansion of Company’s Business activities in India, Sri Lanka, Iran, Turkey, Kuwait, Bahrain and Pakistan.Key Account Management and Budgetary controls.Market Research, Market Analysis and Forecasts, Annual Business Plans.Technical and commercial support for all present and potential Customers.Analysis and Evaluation of Project specific customer Needs leading up to new product development.Development of new Markets and intense Customer acquisition.Development and expansion of Market share of the Product divisions flavourings and raw materialsfor the entire food and beverages industry.Comprehensive Marketing (organizing and participating in International trade fairs & diverse Marketing activities, etc.). Monitoring Order processing, controlling all export related activities, Customer credit control, Accounts receivable Monitoring.Increasing Brand Awareness, Developing Marketing Strategy, Competitor Analysis.Handling reclamations and Claims.Intensive co-operation with in-house departments including R&D, Quality control, Logistics, etc.

Doha, Qatar

- Key Account Management and development of project specific Joint-Venture Business across Middle-East and Africa (with International partners across Europe, America and Asia to name a few).- Market Research, Identification of prospective infrastructure projects to participate in the Middle-East and Africa, either as primary contractor or sub-contractor. - Distinctively co-formulated memorandums of understanding, service agreements and contracts to meet strategic targets for partner relationships and win-win scenarios.- Preparation of Annual Business Plans and Reviews, Market Analysis and Forecasts.- Potential analysis and evaluation of project specific Customer Needs.- Responsible for Pre-Qualification and registration with key developers like TDIC & MASDAR at Abu Dhabi, AECOM & HIB in Libya, OMRAN in Oman, Qatar Petroleum and QDC in Qatar, to name a few- Planning and implementation of marketing activities (Corporate Presentations, Advertisement, etc.).- Responsible for Corporate and Business Presentations to Key Clients, Corporates, Embassies, etc.- Contract management for International partners, Review of project specific enquiries and contracts.- Procurement of Tender documents, preparation of Technical Documents and Submission.

Mumbai Area, India

Mumbai Und Umgebung, Indien

Kolkata Und Umgebung, Indien

Österreichisches Sprachdiplom A2 / Österreichischer Integrationsfonds, German Studies Upto Level B2

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Technology (B.Tech.), Mechanical Engineering

Activities and Societies: Mechanical Engineering Department Undergraduate Students' Association Chairman; General Secretary

High School, Science