I made sure the flow of information within the company facilitated our other business operations and managed schedules and deadlines. Monitored inventory of office supplies and the purchasing of new material with attention to budgetary constraints, as well as monitored costs and expenses to assist in budget preparation. Worked on developing, reviewing, and improving administrative systems, policies, and procedures. Managed online social media and online presence. Ensured funds and managed marketing campaigns, and advertising the services of the company online and off.

I worked directly with the sales associates to ensure that they were meeting all customer expectations. I made sure my team was properly trained in merchandising and sales. Additionally, I created plans to ensure the sales associates goals were being met. At times, I answered phones, worked at the customer service desk, or handled warehouse duties. I have a deep understanding of sales and operational aspects, as well as a basic knowledge of inventory control, cash handling, and merchandising.

Was in charge of the sales of tires, automotive accessories, service repairs and preventative maintenance with the goal of ensuring customer satisfaction. Assessed customers need for tires, services and other products, accurately and effectively responding to questions and resolving issues.