Product Service Owner of a key strategic business unit for a retail client.

Service Delivery Management & Governance:- Managing the delivery of an Application Development and Management project for a client based out of UK- Managing the timely and efficient delivery of services to the client- Managing various new initiatives and business processes between the on-ground technical team and on-shore client team

Corporate Finance:• Designed Activity Based Costing model for high revenue generating parts for the Hero Motocorp Ltd parts business,• Worked with SPMS and Spare Parts Pricing team at the Hero Motocorp Ltd Global Parts Center, Rajasthan, India,• Analysed the plant business process in accordance with major cost drivers and associated activities and resources,• Recommended efficient costing method and competitive pricing strategies for the spare parts in the market, and•… Show more Corporate Finance:• Designed Activity Based Costing model for high revenue generating parts for the Hero Motocorp Ltd parts business,• Worked with SPMS and Spare Parts Pricing team at the Hero Motocorp Ltd Global Parts Center, Rajasthan, India,• Analysed the plant business process in accordance with major cost drivers and associated activities and resources,• Recommended efficient costing method and competitive pricing strategies for the spare parts in the market, and• Studied the various supply chain processes in a plant in the automotive manufacturing industry. Show less

IT Advisory:• Managed and conducted IT Risk Assurance audits and ERP business application reviews• Audited IT General and Access Controls for multiple clients based on SOX, ICFR financial standards• Audited service organization controls for multiple clients based on AICPA SSAE 16 standard• Mitigated risks in business processes implemented in ERP applications for multiple clients• Trained the advisory team in risk mitigation for business processes in SAP ERP application

SAP BASIS Security:• Created and implemented a support model for a client in mining industry in SAP ERP Security• Managed user and role authorization requirements and enhancement requests from the client• Worked on SAP Governance, Risk and Compliance GRC module to ensure IT risk governance • Individually managed the interface between client and team by conducting operational meetings• Organized events for employee engagements as a part of GPTW Pune employee committee

SAP BASIS Security

Teleport Network Integration:• Concluded a study on the use of advanced technology in Teleport Networks as a Summer Intern• Analysed the application and benefits of Virtual LANs or VLANs in network integration