Amber B. Email & Phone Number

United States

- Prepare title work for repossessions to send out to Manheim Auctions.- Post payments from garnishments, PPA’s, - - Bankruptcy trustee checks, ACH Repo sale payments, Warranty refunds, etc.- Capture debit/credit cards, checking/share write offs and update accounts.- Process loan extensions and invoices and update the spreadsheets.- Prepare documents for GAP claims to send out to the GAP companies to be processed - Send out redemption and deficiency letters.- Run and work CPI Charges and Refund reports weekly. - Notary Public

Troy, Michigan, United States

Initiate and prepare MI judgment lien paperwork to have the MI Attorney’s review and sign prior to having it filed with the courts.Review and sign the Proof of Service paperwork and have it notarized and mailed out the POS to the courts.Match ROD checks to lien paperwork and mail to the Register of Deeds office to have judgment lien recorded.Manually print checks if required and void checks when needed.Assist other team members when needed.Sort and distribute mail and call courts and Register of Deeds when needed.

Greater Detroit Area

Prepare title work for repossessions to send out to Manheim Auctions.Post payments from garnishments, PPA’s, Bankruptcy trustee checks etc.Capture debit/credit cards, send out adverse action letters to members and update accounts.Process loan extensions and invoices and update the spreadsheets.Prepare documents for GAP claims to send out to the GAP companies to be processed

Greater Detroit Area

- Make accurate and complete postings to departmental/branch records including vendor invoices.- Generate system reports and obtain necessary data from reliable sources to create and maintain documents or spreadsheets.- Respond promptly to internal and external customer requests by phone, in-person or electronically. Complete special projects as assigned.- Perform various clerical duties such as copying, scanning, filing receiving and distributing incoming mail and preparing outgoing mail.- Promptly respond to internal and external client media requests to retrieve account documents.- Serve as a Company affiant to consumer account information ensuring accuracy prior to signing documents.- Provide testimony as the Company witness in court or by phone. - Conduct case studies of consumer accounts in preparation for testimony.- Prepare, proofread and maintain various records and reports.- Prepare multiple client requests for information forms.- Notarize affidavits for other departments within the Company.- Assemble portfolio purchase file packages.

Greater Detroit Area

- Review, maintain and update accounts in various stages of the suit process in order to reconcile accounts and ensure movement through the suit process.- Answer incoming calls from consumers and assist and/or direct them to the appropriate person, department or Attorney law firms.- Audit law firms to make sure they are compliant with current AALLC Collection Agreements.- Analyze the collection agreement results and recommend opportunities for the law firms to improve.