Acts as Clinical Director of the WISE program, Counseling Support for Elders, Medically Compromised and Disabled Communities (including families and caregivers)Collaborates with other local community partners to provide therapeutic services wherever the client resides (at home, a nursing home, and assisted living) to build meaningful connections at home.Leads networking and building relationships with external resources with the Marketing Director. Advocates and works with the Clinical Leadership Team to determine staffing needs.Provides supervision (LPCA. LMSW )to all 4 programs including WISE, FAM, School Based and outpatient. Only current clinician to supervise the FAM, WISE and School Based Program. Maintains a caseload of active clients utilizing a strengths-based perspective and a person-centered approach and employs a wide array of evidence based interventions to assist in improving clients overall functioning and happiness.Specialized working with diverse populations, palliative care, access to care, trauma informed care, domestic violence , grief work, bereavement, anxiety and depression, couples counseling, family based interventions and having conversations with patients about their individualized goals of care.Working with all ages from childhood through end of life and everything in between. Utilizes a strengths-based perspective and a person-centered approach and employs a wide array of evidence based interventions to assist in improving clients overall functioning and happiness.Author of the WISE monthly newsletter.- A Word to the WiseBeginning and running a Grief Group 12/15Completes all the 2nd interviews for WISE, FAM and School Based and is involved in the hiring process. Participated in the development and rebranding of the WISE program and materials

1099 Contractor working with diverse populations, palliative care, access to care, trauma, domestic violence , grief work, bereavement, anxiety and depression, couples counseling, family based interventions and having conversations with patients about their individualized goals of care. Working with all ages from childhood through end of life and everything in between. Attachment theory and CBT and trauma informed care. Utilizes a strengths-based perspective and a person-centered approach and employs a wide array of evidence based interventions to assist in improving clients overall functioning and happiness.

Coordinated the provision of hospice psycho-social services including social work, spiritual care, music therapy, volunteer, and bereavement services as part of the hospice and palliative care program’s interdisciplinary team approach.Developed and implemented objectives, policies and procedures. Ensured compliance with all accrediting and certifying agencies and ensured continued development of psycho-social program by assisting in development of job descriptions for all psychosocial personnel. Collaborated with the business development department to facilitate CE events internally and externally. Oversaw established financial guidelines and participated in strategic planning. Participated in networking and building relationships with external resources. Integrated department services into the organization's mission by setting goals that aligned with the mission and monitored progress toward goals. Determined staffing and supportive care departmental needs.Promoted employee satisfaction and took necessary action to maintain a productive and motivated psycho-social staff. Provided social work licensure supervision to all LMSW with a goal to obtain an LCSWEnsured all psychosocial employees were oriented to their department and job and were provided with appropriate training, development and continuing education. Oversaw the provision of Bereavement counseling services to patients and family members.Oversaw the compliance of the volunteer department with all regulations and maintenance of records, training and ongoing education to meet the needs of the volunteers/patients/families. Worked in coordination with the compliance/Quality Assurance & Performance Improvement department. Participated in the development and implementation of policies and procedures that guide and support the provision Developed and facilitated the Seasons bereavement camp; Camp Kangaroo, for grieving children.

Provided medical social work services to patients diverse in age, race, and class. Counseled patients and their caregivers with terminal/chronic illness around issues related to loss, grief, relationships, and end of life planning. Collaborated as part of an interdisciplinary care team with MDs, nurses, technicians, volunteers, home health aides and spiritualcounselors.Provided psychosocial counseling and support to the patient/family/caregiver experiencing emotional, social andeconomic conflict. Assisted patient/family and staff in utilizing community resources and financial and insurance status and assisted with appropriate resources as indicated.Assisted palliative patients in determining their plan of care with input from their physicians (treatment vs.hospice).Participated in IDT meetings to establish, review and revise the plan of care for eachpatient.Maintained the dignity of the dying patient. Supported the patients and family’s unique spiritual and cultural beliefs.Provides care consistent with National Hospice and Palliative Care Organization standards of practice for hospicePrograms. Participated in our agencies monthly Quality Assurance (QA) and Performance Improvement (PI) meetings from2014-present.Participated in weekly distress management meetings with members of the oncology team to act as the voice ofPalliative Care Provided the above services as an inpatient hospital social worker on out 12 bed hospice and palliative care unitlocated on the seventh floor at Middlesex Hospital. This floor accepted homecare patients wanting a 5 day respite,or needing general inpatient level of care (GIP), Assisted hospice patients who were actively dying. Provided services to hospice and palliative patients with discharge planning into the community, and medical overflow patients who needed support with identifying their goals of care in addition to their discharge plan.

Worked under contract through the Center for Medicare and Medicaid services (CMS) to provide services for the renal community and ESRD patients, in the New England states (CT, MA, RI, NH, ME, VT) .Addressed patient or family inquiries, complaints, seeks resolution.Provided consultation, technical education and assistance to social workers, nurse managers and other renal professionals regarding the ESRD program, Medicare benefits and conflict management techniques for approximately 200 ESRD facilities in New England,.Screened and processed patient grievances and when appropriate, collaborates with Network Quality Improvementstaff, Executive Director, nephrologists and Grievance Committee for resolution.Worked closely with the State Department of Public Health to seek resolution on severe quality of care concerns for ESRD patients. Provided technical assistance with the coordination of involuntary patient discharges Developed informational materials, brochures and newsletters for the renal community, CMS, organizational entities, or patients.Supervised the activities of the Patient Advisory Committee (PAC). Monitors and analyzes data to identify systematic trends in quality of care issues or concerns while investigatingpatient grievances, complaints and involuntary discharges.Promoted vocational rehabilitation efforts by providers.Plans and assists in organizing workshops/educational programs. Prepared administrative reports as required by CMS contract. Presents at least monthly to renal social workers, nurse managers and/or nephrologists on professionalism/communication skills, de-escalation and other ESRD relative topics. Edited and composed articles for Network Notes, the Network newsletter for renal providers in New England, and authored Kidney Chronicles, the Network newsletter for renal patients.