- Process accounts payables and receivables including invoicing, journal entries, and customer communications (Acumatica ERP)- Administer payroll and manage employment records for approximately 75 hourly staff within two Canadian offices (Ceridian)- Assist with order entry, processing and supplier and customer detail updates (Acumatica ERP)- Create social media marketing schedules and posts (Canva)

- Strategically grew and lead a team of 40 Independent Consultants by facilitating weekly and monthly meetings (Zoom), tracking performance measures and celebrating individual and team successes- Developed and managed a personal 400+ customer base while exceeding monthly sales quotas on a continual basis- Collaborated with head office on the development of Gives Care Council philanthropic initiatives

- Supported office tax preparers through the collection and consolidation of client personal tax documents- Performed bookkeeping and managed payroll for various corporate clients utilizing Sage 50, QuickBooks, and Excel- Assisted Partners with report and template creation, file management and various administrative tasks as requested- Managed client details in CRM (Tracker)

- Responsible for the efficient operation of the studio and setting and maintaining customer service standards among staff- Hired and trained staff, performed reviews, organized meetings, created weekly and monthly staff, class and workshop schedules and maintained daily communications with all staff members- Reviewed and analyzed operational and financial reports with owners monthly

- Supported company executives in presentation preparation, contract generation, report creation, and various other sales administration functions- Participated in the Chempax implementation committee, a 1-year project to upgrade and enhance the organization’s primary business systems. Included data transfer, procedure and training manual development- Lead the corporate rebranding initiative addressing logo re-design, website overhaul, and implementation of the content management system- Maintained supplier/product/customer database including activations, deactivations, profiles, insurance certificates, and compliance files repositories - Organized supplier booth setup, marketing materials and manned booth for SupplySide West Trade Show for two years in Las Vegas - Planned and coordinate semi-annual sales team meetings (agenda and content determination, venue bookings, scheduling, and facilitation)

- Responsible for coordinating product sales through contact with customers and internal staff including sales representatives, technical sales administration, and production- Oversaw the duties of five full time staff members- Input and maintained large project purchase orders for major customers- Increased the efficiency of order processing by addressing department limitationswith the Director of Inside Sales and developing the necessary changes- Developed a procedures manual used for training new staff and as areference guide for employees- Provided customer service and sales support at 2007 NAB trade show in Las Vegas