Amber Boxall Email & Phone Number

Cremorne, Victoria, Australia

Burwood, Victoria, Australia

Client: The Social Grocer (CareNet Ltd) - Collaboratively led a team of 9 interns tasked with generating a social media strategy, pitch package, and funding avenues for a not-for-profit food relief organisation.- Designed a social media strategy, created mock posts via Canva, and prepared a release schedule for the client to utilise during re-launch.- Worked in a cross-functional team, amongst a hybrid environment that utilised MS Teams and Zoom.

- Liaised with customers via email in excess of 100 per day, in addition to phone conversations. - Improved customer satisfaction through compliant resolution. - Proficient use of company software and general computer literacy.

Cheltenham, Victoria, Australia

- Served at least 120 customers per shift at the point of sale, along with facilitating the shopper experience on the floor. - Multitasked client and managerial needs to improve store KPI's.- Meticulously executed monthly visual merchandising.

Cheltenham, Victoria, Australia

- Managed cash audits, completed reports, and organised paperwork to streamline office functionality.- Resolved customer concerns at the Service Desk.- Up-skilled employees on an ongoing basis.