Amber Bracker Email & Phone Number

Canonsburg, Pennsylvania, United States

In my current role as an Operations Coordinator for Columbia Gas (Nisource), I support the Columbia gas of Pennsylvania/Maryland department of Systems Operations. I provide support to all M&R, Corrosion, & Leakage field technicians and department leadership. I am responsible for updating and executing several types of department jobs completed in the field in our company software databases. I manage and update company facilities, repetitive tasks, and location information as needed to make sure all company assets and records are updated and current. I manage excel spreadsheets of department repetitive tasks and job numbers to verify they are worked by their due date to avoid any compliance issues and I make updates to company software if needed. I process department invoices that involve landscaping, building maintenance, and corrosion repairs. I interact and provide support to other departments as well when needed. I respond to phone calls and emails from field employees and I help them by searching in the software to answer their questions.

Smithfield, Pennsylvania, United States

During my time as a customer service representative at Columbia Gas (Nisource). I was responsible for handling all inbound phone calls for Columbia Gas customers. I assisted customers by helping them find solutions and answers to common and not so common questions. I assisted customers with emergency calls, connecting, disconnecting, and transferring service, and customer billing questions and concerns. Also, I handled calls to assist customers with payment arrangements and I helped low income customers with payment assistance by referring them on to the correct agencies. I submitted forms to our company Plant and restoration departments to further address customer concerns.

Perryopolis, Pennsylvania, United States

While being employed at CemSites, I l learned a lot about the death-care industry through my work with our CemSites division. At CemSites, we develop and sell the latest cemetery management software. Our software is all cloud-based and custom-made to fit your cemetery(s) specific needs. I am responsible for all lead generation and business development at CemSites. I create, develop, and manage accounts through various methods of marketing such as cold calling, email campaigns, direct mail campaigns, fax campaigns, press release submissions, website traffic generation, etc.

Uniontown, Pennsylvania, United States

I worked various different trade shows and outside events for Bathfitters in the southern western Pennsylvania northern West Virginia area. My main goal was to generate leads & consult future customers who were interested in remodeling their bathrooms by answering any questions they have & persuading them to set up appointments to have a free in-home estimate done on their bathrooms.

Brownsville, Pennsylvania, United States

I was responsible for cooking food such as pizza, hoagies, salads, wings and appetizers. Also, I was responsible for serving customers their orders. I was responsible for answering the phones and updating the POS system with customer orders. I completed prep work and know how to make dough, wash dishes, use the meat and vegetable slicer, stock products, handle and manage money, and opening up the restaurant . I also helped the manager out with creating and updating the employee work schedule and helped the delivery drivers out by delivering pizzas as needed.

California University Of Pennsylvania

During my time as a University Student I was responsible for reporting, editing, and shooting my own news packages at CUTV. I was a general field reporter covering both hard and soft news. I have a lot of experience with writing news stories and developing my own story ideas. Also, I am good with contacting event coordinators when reporting ideas emerge. I know how to use a video camera and I know how to nonlinear edit. I am proficient with both Final Cut Pro and Avid Media Composer. I also have experience with anchoring a television news cast

California, Pennsylvania

During my time as a student at California University of Pennsylvania, I was a 4 member of the University Cross Country and Track and Field team. For Cross country, I participated in the 5k and 6k races. For Indoor track, I ran the mile, the 800, the 4 by 800, 4 by 400, and the 3k. For Outdoor track, I ran the 1500 meter run, the 800, 4 by 800, 4 by 400, and the 3k. PSAC Scholar athlete and Qualifier

California University Of Pennsylvania

I took classroom notes for my assigned students, which were used to help them study and get a better understanding of class materials.

Steubenville, Ohio, United States

I was a summer intern at WTOV-9. I was responsible for answering phones, making beat and court calls. I helped the reporters find relevant news stories. I job shadowed reporters and learned how to use the editing system and the video camera. Also, I wrote short stories to air on the news and I got to shoot my own stand ups and I anchored a mock newscast.

Bachelor'S Degree, Communication And Media Studies, 3.5 Gpa

Activities and Societies: Four year member of the California university of Pennsylvania Track and Field and Cross Country Team, Member.

High School Diploma, 3.3 Gpa

Activities and Societies: 4 year member of the Track and Field Team, 3 year member of the Cross Country Team Treasurer of the Spanish.