Senior Vice President, Marketing Director
CurrentI am the Senior Vice President, Director of Marketing for a full-service banking and financial services company. I started on this journey as the marketing and communications leader for Mutual Bank of Omaha. Shortly thereafter, it merged with CIT Bank and later became First Citizens Bank. My ability to adapt through this period of rapid change is rooted in my commitment to providing results that best serve our customers along the way. I do this with a technical aptitude and genuine interest in the success of people through the process.My team executes the marketing and communications campaigns for the brands and products. I empower them to take calculated risks in this process that expands our reach and innovate the client experience while ensuring that we adhere to the regulatory requirements. I also cultivate a culture of excellence that holds people accountable to the defined financial and operational goals.We also work with our agency partners and the business unit leaders to deliver on the expectations of our customers and the financial goals. I serve to simplify the complexities of our solutions and capabilities to activate people. This is done by utilizing data, leveraging technology, and capitalizing on emerging trends to systematically shape the growth trajectory of the business through the brand experience.A few of my recent achievements include:● Lead the marketing and communications team as well as our external agencies to drive the results of the institution and its solutions with full budget authority.● Spearheaded the integration of 2 major bank mergers and all related digital assets, brands, and customer communications for a bank.● Build and scale 20+ technology products that are built in-house or acquired to B2B and B2C customers nationally.● Retained retail and commercial clients through 10% reduction in physical footprint nationally through multiple mergers while converting them into digital only products.