Amber Cooke Email and Phone Number

A fast paced environment with multiple demands coming at once being autonomous and utilising my time management and prioritisation skills to ensure smooth running of the office in all aspects and assisting other offices where required. Some of my tasks include:• Ordering of catering, kitchen and stationary supplies and distributing these around the office.• Coordinating travel and accommodation requests including negotiating best available rates.• Managing DC Store (Datacom Merchandise) for all our Australian offices including processing orders, distributing and invoicing.• Facilities Management- First contact for all building issues including OHS issues, plumbing, electrical etc. Scheduling maintenance requests and ensuring work is completed. Creation and deletion of building access cards.• Processing ingoing and outgoing mail including courier services• Writing, designing and sending communications to entire company on upcoming events, employee engagement, raising awareness about charities and environmental events

Responding within a timely manner to all customer enquiries, through multiple channels.Delivering Government programs and initiatives whilst remaining impartialeries through multiple channels from customers regarding Government programs and adhering to strict guidelines.Planned and coordinated the revitalisation of our staff Break Out Room to be a more friendly and utilised area, including the design, purchasing and set up. This has improved Employee Engagement and is used on a regular basis.

Technical trouble shooting for customer accountsActivating and applying credit to customer accountsManaging credit applications and approving declining these based on merit. Processing payments, banking, filing and posting orders.