Coach Care Coordinator

•Developed new business utilizing referral leads from current customers•Maintained a repeat customer base using personalized customer service skills •Negotiated pricing and transactions often in excess of $20,000 per sale•Used keen analytical and reasoning skills to monitor National Egg Markets, Inventories, and Trading Boards to maximize trade profitability•Instrumental in $12 million of capital improvement to triple capacity of the farm•Implemented and maintained… Show more •Developed new business utilizing referral leads from current customers•Maintained a repeat customer base using personalized customer service skills •Negotiated pricing and transactions often in excess of $20,000 per sale•Used keen analytical and reasoning skills to monitor National Egg Markets, Inventories, and Trading Boards to maximize trade profitability•Instrumental in $12 million of capital improvement to triple capacity of the farm•Implemented and maintained compliance with industry specific governmental regulation programs•Executed and oversaw regulatory and new hire training sessions for employees•Managed staff to handle 100-150 inbound calls daily taking orders, resolving disputes, and discussing current egg market trends •Functioned as a liaison between upper management and a group of 20 production level employees •Half of a two member team responsible for Accounts Receivables and collections activities averaging 3 million+ in annual revenue *Reduced average number of past due accounts by 20% within 2 months of team formation Show less