My current responsibilities as a Guest Service Manager involve managing the day-to-day operations and are responsible for ensuring exceptional guest service from the moment someone walks through the door. Other responsibilities include overseeing Front Desk Agents, Night Auditors, Bell, and Activities staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures, and regulations. However, most importantly develop the team of employees through strong developed interpersonal skills.

My current responsibility as a Night Operations Manager is being the end of the line manager for all hotel operations at night, with a strong focus on Housekeeping, Front Desk, Engineering, and Security. I ensure Hotel Standards of Excellence in all areas are enforced and provide leadership to multiple departments.

My current responsibilities as an Assistant Housekeeping Manager involves, assisting the direction and administration of all housekeeping operations to ensure the overall cleanliness and product quality of the hotel and condos to ensure the hotel's continuing effort to deliver outstanding guest service.

My current responsibilities as an Assistant Director of Housekeeping involve assisting the direction and administration of all housekeeping operations to ensure the overall cleanliness and product quality of the hotel and condos to ensure the hotel's continuing effort to deliver outstanding guest service.

My primary responsibilities as a Front Desk Supervisor involve manage day-to-day tactical and long-term strategic activities within the business, ensure staff members adhere to established policies, procedures and controls, Directed and manage employees, and developed strong interpersonal skills through customer interactions.

My primary responsibilities as a Front Desk agent include, checking in and out hotel guests and owners, creating walk-in reservations, answering phones and general guest questions while adhering to resort standards.

My primary responsibilities as an Event Coordinator Representative involve preparing sales contracts, responding to telephone and in-person requests for information, resolve customer concerns promptly to maintain satisfactions, and give clients on-site tours and sales presentations,

My primary responsibilities as a Birthday Coordinator Assistant involve providing information about the establishment while greeting guest entering the establishment, calculate quotes for service provide by the company, and transmit information or documents to customers using computers or mail.