Diverse Placement: Perform professional, technical, and executive recruiting area:Skilled Trades IT Professional Finance & Accounting Customer Service Office/ Admin Support Marketing & SalesPublic Relations Project Manager Interns/New Grads ADAPTURE (Dominion Energy) Talent Advisor (contractor) June 2019-Present Full Cycle recruiter for Information Service & Technology (IST), Electric operations, and Services business units. • Conducted recruitment strategy meetings, with hiring leaders and HR Business Partners to define competencies for hard to fill technical positions. • Prescreen candidates’ with detailed phone screens, evaluating candidates’ compatibilities with specific job requirements, ensuring the right fit prior to submission.• Track candidates’ activities (i.e. phone calls and emails in SAP factors application tracking system).• Develop selection criteria and provided guidance regarding salary decisions, a matter of equity.• Improved diversity hiring by 23% in support of corporate diversity initiatives, by implementing the “two in the pool method.”• Establish and maintain a solid working relationships with hiring managers, candidates, and HR management.• Develop and implement effective recruiting strategies for the Customer Service contact center of 600 employees.• Negotiated employment terms with candidates ensuring the offer aligned with organizational objectives and candidate needs. • Recruit at conferences & other hiring events, network, and source for a diverse pool of candidates, screen resumes, assess and interview candidates, and provide feedback and recommendations to recruitment, Human Capital & hiring managers.

Recruited to rebuild brand awareness and revenue sales with new hire representatives throughout the southeast area, through training skill builders, and aggressive sales techniques. Develop, direct, and lead training sessions to sales representatives throughout Verizon. Recent experience includes:• Deliver classroom and virtual training to a variety of technical audiences of various experience levels• Provide support for course development efforts, including product research, providing subject matter expertise, and training content review• Prepare complex learning solutions to address anticipated business needs and identify business challenges.• Collect course feedback by designing, conducting, and analyzing surveys, interviews, focus groups, and observation procedures to determine training effectiveness and course modification needs• Sales objections training and role-playing• Improve sales effectiveness: Increase product knowledge competitive knowledge, and productivity.• Produced weekly reports documenting sales activities, and competitors' products and industry development.• Partner with managers and recruiters to clarify the talent needed for a successful customer service representative.• Facilitated Career Development workshops helping new hires with interview skills and presentation, to help match new hire employees with new position openings.

Managed and Produced high-quality print jobs for small business by advising clients on methods for achieving maximum impact within budget and project deadlines• Partner with Columbia’s Chambers of commerce to establish long term client relationships within key accounts to secure repeat sales • Educate clients on multi-channel integrated marketing solutions to drive and up-sell opportunities• Conduct regional seminars for new products and Print special, which helped increase department sales growth 12% despite a sluggish economy Recruitment and Employee Development• Trained numerous employees on the performance of various tasks within the retail office store encompassing sales, print, copy, and computer services.• Use Oracle/People Soft Application tracking software to review applications submitted. Analyzing applicants skills and qualification for the copy and print center. • Conducted in-face interview with qualified candidates

• Record information about the financial status of customers and status of collections efforts.• Locate and notify customers of delinquents account by telephone, mail, and email• Locate and monitor overdue accounts, using computers and a variety of automated systems• Arrange for debts repayment or establish repayment schedules, based on customers financial situations.