• Oversees 6 apartment complexes, 75 single family homes, and 12 commercial buildings.• Big contributor in growing amount of units managed by 278% since 2016.• Facilitated 7 new revenue streams for the company that account for 10% of net profit• Implements policies, procedures & practices to enable a property to meet budgeted financial goals and achieve performance objectives• Coach, counsel, and discipline employees • Liaise with Property Management Company, Landlord, and Property Managers• Develop and manage budget and operate within budget constraints• Responsible for property contracts• Monitor Leasing/Renewal activities • Monitor AR and AP functions of properties• Monitor and assess make ready process, negotiate with vendors if needed• Perform regular site visits to insure smooth functioning and organization at properties• Provide Staff updates• Ensure all processes and procedures are accurate and followed by employees. This has assisted in minimizing errors that affect the company financially. • All legal contracts and documents are edited and reviewed to ensure we are compliant with any laws, and there is no contradictory information.

I work with a multitude of owners/tenants/prospects throughout the application process, move-in/outs, renewals, and all aspects of property management. Our company has grown by over 100% since I started, and continues to trend in a positive direction.

Monitoring call timesHandling escalated phone callsKeeping clients informed on performanceTraining new representatives

Auditing cash drawersDeposits Customer ServiceInventory