● A highly adaptive leader igniting excellence over all retail teams ensuring overall strategy, critical insights, vision, and imaginative solutions across 4 states. ● Innovating techniques to develop and grow the Business Development team. Optimizing resources to maximize the community grassroots efforts, fulfillment initiatives, impactful branding and market share ● Member of the Senior Management Team- serving as a driving force to the global execution of retail success ensuring effective measures, critical solutions, and all desired outcome across 32 branches, 4 states and hundreds of communities● Leadership position on The Idaho Government Affairs Committee advocating for the credit union movement, ensuring a healthy operating environment fostering its evolution, and advancement. ● President of the Idaho Financial Literacy Coalition. This coalition, formed in 1995, empowers Idahoans to make sound financial decisions bringing our coalition mission to life. ● Results-focused leader implementing comprehensive strategies to empower retail teams, driving community impact, cultural understanding, and organizational evolution.

● Acquired, managed and retained a large commercial portfolio of 75-150 business clients with annual revenue of $1-$25 million delivering deposit, cash management and all credit solutions● Agile officer who communicated complex solutions and findings to all levels of the organization articulating consistent reviews, delivering time management deliverables, and organizational skills while implementing new processes and meeting tight deadlines ● Followed a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects. Regularly reviewed processes and strategies with manager, team and mentees making adjustments as needed● Provided a best-in-class client experience, financial services and products developing relationships to ensure a seamless white gloved client experience● Excellent interpersonal skills with the ability to collaborate and work effectively with diverse groups of people, managing conflict, negotiating for results and developing working relationships with potential and current clients while achieving challenging goals

● Successfully lead the market to maintain a compliant, process driven, positive work environment through clear understanding of roles, expectations, and policies ● Created thought leadership across the market ensuring satisfaction of all program success, monitoring for change and coordinating ultimate stakeholder and employee engagement ● Agile SME who created career development programs, new hire engagement sessions, mentoring partnership and integrated diversity projects within the workforce ● Strong driven manager who communicates complex solutions and findings to all levels of the organization articulating consistent reviews, delivering time management, prioritization, and monitor organizational processes with attention to detail and ability to meet tight deadlines● Ability to mediate disputes and interface with multiple teams, HR, resources, PM’s and business leaders to execute on all processes and drive continuous improvement while elevating company value● Instrumental in developing readiness programs, new product training initiatives, attaining several nonprofit partnerships, organizing 28 CRA events in 2020, and working with business resource groups to support company culture and deepen employee engagement● Readied several teams for a dynamic financial, cultural, and community transformation

● Effectively grew P&L in multiple branches from a 6 to a 1● Successfully lead a large branch team in a complete technology renovation● Grew deposits, investments, and business products at 11% which is 10% over peers● Ran a top performing P&L Level 1 branch in all business, deposits, and loans two years running

● 2011 National Sales Conference Attendee● Top 1% Relationship Banker in the Country out of 20,000 in the Nation● Effectively leveraged marketing campaigns, calling tools, phone sales, and personalized service to drive new products and sales production making JP Morgan Chase the customer’s primary bank● Successfully helped the branch achieve P&L 1 status within our peers

● Grew and operated my own bistro business● Supervised entire team with virtually no turnover● Developed all marketing materials and promotions, new products and business strategies● Administered all Taxes, Payroll, Quarterly Reports, Sales Tax, 941’s, Workers Comp, etc.

● Oversaw more than 350 gas services installed per week ● Successfully helped saved over $2.3 million for Intermountain Gas Co. achieved by combining multiple utilities within one installation ● Handled over 80% of new construction homes and 100% of multifamily units in local area ● Constructed a comprehensive Excel Analysis Report to evaluate all projects, including volume of pipe put into the ground, savings, efficiency and profitability