Amber Eagle Email & Phone Number

United States

• Vibrant travel couple and our sweet dog Winston living and traveling in our truck camper• Produce, film, edit and create videos weekly on YouTube• Partner with brands to create social media content on YouTube, TikTok, Instagram & Facebook• Foster strong relationships with companies across the country and improve traffic• Promote businesses and products on social media platforms: YouTube, Facebook, Instagram and Tik Tok

Concan, Texas, United States

• Successfully double the number of followers on company Instagram and TikTok in 5 months• Create & publish stunning reels, posts and live sessions on Facebook, Instagram and TikTok - up to 10.5k views• Include this company in our YouTube content to drive traffic to this RV & Cabin Resort on & off-season• Take incoming reservations for clients while providing outstanding customer service• Execute reservations processes via phone and email• Open & close the office while responsible for adding inventory and cash drawer management• Strategically answer client questions• Proactively communicate constructive feedback to management regarding any obstacles to achieving established goals and objectives

San Francisco Bay Area

• Act as the the primary point of contact and build long-term relationships with customers• Help customers with technical issues via email, phone, online presentations, and screen-share • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors• Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders• Forecast and track key account metrics• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis• Monitor and analyze customer's usage of our product• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

San Francisco Bay Area

• Assist renters in finding their dream apartment by qualifying clients using intricate criteria - focus on prioritizing & attention to detail.• Maintain communication with renters from search to lease - assist in over $200k in leases• Collaborate with agents & management to ensure the highest % of renters sign leases at our partner properties, buliding relationships along the way• Train new hires on detailed processes and methods & support them to ensure their success• Lead daily guided meditation sessions to promote happiness, concentration & relieve stress • Ensure confidentially and trust when conducting conversations with co-workers and colleagues• Communicate with 50+ renters/day over the phone, text, and chat

San Francisco

• Perform hiring manager tasks - recruit, interview, schedule, and train all Customer Success Representatives• Lead and delegate daily CSR support and conduct weekly, quarterly and annual 1:1 agenda for CSRs• Troubleshoot, identify, and resolve escalated issues, providing helpful workarounds when fit• Act as a coach, managing case resolution and owning escalations• Provide continual education to team members including all product, policy, and procedural updates• Analyze CSAT metrics and provide weekly, monthly, and annual reports to track trends and statistics• Relay customer issues to Product/Engineer Teams to prioritize and determine timelines for resolution

San Francisco

• Communicate event information and insightful details to inquiring guests via phone, text and email• Maintain the highest level of customer service - professional, thorough, pleasant• Utilize social media to drive sales and connect with trendsetting guests• Closely correspond with event organizers and business owners to ensure event details are accurate and well-presented

San Francisco

• Create schedules for new hires and teach concepts based on specific requirements • Manage numerous intern projects - delegate tasks and answer questions • Develop detailed and comprehensive manuals with thorough instructions for multiple types of sales and research projects • Represent hundreds of businesses via phone, relaying personalized and accurate information with passion and zeal • Utilize problem solving skills with rationality, logic, and determination