Amber Eagle Email & Phone Number

United States

• Vibrant travel couple and our sweet dog Winston living and traveling in our truck camper
• Produce, film, edit and create videos weekly on YouTube
• Partner with brands to create social media content on YouTube, TikTok, Instagram & Facebook
• Foster strong relationships with companies across the country and improve traffic
• Promote businesses and products on social media platforms: YouTube, Facebook, Instagram and Tik Tok

Concan, Texas, United States

• Successfully double the number of followers on company Instagram and TikTok in 5 months
• Create & publish stunning reels, posts and live sessions on Facebook, Instagram and TikTok - up to 10.5k views
• Include this company in our YouTube content to drive traffic to this RV & Cabin Resort on & off-season
• Take incoming reservations for clients while providing outstanding customer service
• Execute reservations processes via phone and email
• Open & close the office while responsible for adding inventory and cash drawer management

San Francisco Bay Area

• Act as the the primary point of contact and build long-term relationships with customers
• Help customers with technical issues via email, phone, online presentations, and screen-share
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics

San Francisco Bay Area

• Assist renters in finding their dream apartment by qualifying clients using intricate criteria - focus on prioritizing & attention to detail.
• Maintain communication with renters from search to lease - assist in over $200k in leases
• Collaborate with agents & management to ensure the highest % of renters sign leases at our partner properties, buliding relationships along the way
• Train new hires on detailed processes and methods & support them to ensure their success
• Lead daily guided meditation sessions to promote happiness, concentration & relieve stress
• Ensure confidentially and trust when conducting conversations with co-workers and colleagues

San Francisco

• Perform hiring manager tasks - recruit, interview, schedule, and train all Customer Success Representatives
• Lead and delegate daily CSR support and conduct weekly, quarterly and annual 1:1 agenda for CSRs
• Troubleshoot, identify, and resolve escalated issues, providing helpful workarounds when fit
• Act as a coach, managing case resolution and owning escalations
• Provide continual education to team members including all product, policy, and procedural updates
• Analyze CSAT metrics and provide weekly, monthly, and annual reports to track trends and statistics

San Francisco

• Communicate event information and insightful details to inquiring guests via phone, text and email
• Maintain the highest level of customer service - professional, thorough, pleasant
• Utilize social media to drive sales and connect with trendsetting guests
• Closely correspond with event organizers and business owners to ensure event details are accurate and well-presented

San Francisco

• Create schedules for new hires and teach concepts based on specific requirements
• Manage numerous intern projects - delegate tasks and answer questions
• Develop detailed and comprehensive manuals with thorough instructions for multiple types of sales and research projects
• Represent hundreds of businesses via phone, relaying personalized and accurate information with passion and zeal
• Utilize problem solving skills with rationality, logic, and determination