Accept orders for cakes, cupcakes, pastries, and cookies via Facebook, Instagram, and word of mouth. Decorate cakes and cupcakes. Maintain excellent organization. Answer the phone and text messages, as well as Facebook and Instagram messages. Research and provide inspirational pictures to help clients with their orders. Cleaned equipment, maintained inventory, purchased items needed for orders, and handled cash payments.

Create and maintain production milestone schedules. Communicate schedule milestones and status to the production team and inform the production manager and owner of milestone delays for corrective actions. Answer customer inquiries and communications through phone or email. Read work orders, pick tickets, routings, schedules, material labels, part drawings, data records, and inspections. Enter and maintain operational data (part numbers, MO numbers, lot numbers, and revision levels) in the ERP system and SharePoint. Utilize QuickBooks to look up sale orders and purchase orders. Print out pick lists, create placards for shipping, and create the bill of ladings. Create and assist in executing the daily agenda for the owner. Carry out necessary administrative duties as required. Perform clerical tasks as requested by the production team. Make suggestions for improvements. Implement new Procedures in the department. Take minutes of meetings for record and reference.

Answered phones, greeted clients, scheduled consultation appointments for the prominent attorney, scanned mail into clients’ Dropbox folders, used Clio system to create new matters, and processed payments for consultation fees, retainers, and invoices. Would pay invoices for newspaper publications regarding estates, shredding companies, printer companies, notary services, and process servers. Used Kennect to text clients to confirm appointments. Filed proof of services, notices of hearings, pleadings, petitions, income and expense declarations, and declarations of attorney using eSubmit, One Legal, and Subsequent Filing (Civil Matters). I would also fax file documents for San Bernardino matters. I would expense fees to clients’ accounts and add the primary attorneys’ time entries using Clio by the end of each month. Add hearings to attorneys’ calendars and email the clients to let them know if they must appear or do not have to appear.

I was lead clerical, in charge of training new employees, ordered supplies using the new County of Riverside ordering system, and lead on the JV-220 (Application for Psychotropic Medication) inbox. Processed JV-220 applications for all of Riverside County by researching in CWS/CMS for current placement information, parent’s addresses for noticing, analyzed in Judicial Access for current attorney information for noticing, filed with the courts for the Judge to approve the medication recommended by the physician. Lead on Vehicles Desk. Answered phones, unlocked doors, cleaned and prepped dated bins for courtrooms. Maintained reception copier and created/edited forms using MS Word. Received reports from social workers and social worker assistance (checked reports for completeness, timestamp, and initial); entered new reports in the database using Access and placed them on the shelf for court officers. Lead on Court Appointed Special Advocate (CASA) Inbox—prepared reports for filing deadlines and updated database with information for filing. I printed out transfer-ins, prepared mail for the courier, processed incoming courier mail (process reports, distribute mail, etc.), processed JV docs, and miscellaneous paperwork from the Clerk’s office. Distributed all Dual Status reports to the District Attorney, Probation, and Public Defender’s office. I scanned various documents for Records and Grievance and provided copies of Ex-Parte hearings to Foster Care. Monitored J132 inbox (reply/forward email, print and distribute copies), monitored replacement log (log replacement reports when received, removed original reports, and gave both sets to Court Officer). Monitored and noted un-fileable reports. Prepared Copy File Requests for attorneys. Filled copiers, printers, and shelves with copy paper, made orientation folders in English and Spanish for court officers, and stocked paper on shelves in the file room. Made copy packets of JV-217 and JV-218 and fold forms.