Amber Finney Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

•

Guelph, Ontario, Canada

Maintained documentation to promote business success, including order processing, shipping, and invoicing. Performed customer account management, ensuring accuracy and security of confidential information by creating new profiles, product availability, shipping, other logistics.Managed a Microsoft Outlook calendar of all orders and shipping dates (ranging between five and 40) on a daily basis.Acted as a sales representative in the store front, and performed various customer service related tasks.

Guelph, Ontario

• Maintained documentation to promote business success, including order processing, shipping, invoicing, AR, and setting contract pricing using Sage software.• Worked with customers from diverse backgrounds and locations, including South America, Europe, Middle East, Africa, and nationally. • Collaborated with 18 staff within Canada and additional members in Belgium, Hong Kong, Netherlands, US, and South America, and several departments (AR/AP, sales, operations, CEO, inventory, purchasing, regulatory).• Used Sage for managing contract pricing and an array of duties and data management tasks.• Performed customer account management, ensuring accuracy and security of confidential information by creating new profiles, pricing, product availability, shipping, other logistics, and customs navigation.• Managed a calendar of all orders and shipping dates (ranging between five and 70) on a daily basis.• Accurately inputted and maintained various datasets in Sage.• Played a role in generating company revenue by assisting sales staff with customer inquiries, enabling team to focus on revenue-generating tasks.• Operated a multi-line telephone system and transferred calls to appropriate people.

Saugeen Shores, Ontario

• Entered data into a large centralized database called Everest. Accurately inputted details and maintained confidentiality. • Trained and mentored three new employees, guiding them in internal software use and company procedures.• Operated a multi-line telephone system, transferred calls, and answered an array of inquiries.• Made recommendations based on customer preferences and needs, which improved processes and the customer experience.• Took initiative to fill slow periods with as needed tasks, such as cleaning and office organization.

Diploma, Complete Makeup Artist

Finished the program with the highest marks among the graduating class.

Bachelor'S Degree, Fine/Studio Arts, General