-Fulfilling enterprise wide transactional requests for domestic and international population-Creating Ad-Hoc and Standard reports for internal clients while utilizing IBM Cognos and Tableau-Coaching/Training peers,Other HR Team members outside of core and contractual HR team-Participating in additional projects to revise existing processes while gathering and analyzing data from all members of both onsite team and offsite extended team-Work independently and in collaboration… Show more -Fulfilling enterprise wide transactional requests for domestic and international population-Creating Ad-Hoc and Standard reports for internal clients while utilizing IBM Cognos and Tableau-Coaching/Training peers,Other HR Team members outside of core and contractual HR team-Participating in additional projects to revise existing processes while gathering and analyzing data from all members of both onsite team and offsite extended team-Work independently and in collaboration with team members to meet company standards - Partner with leads in triaging incoming requests and elevating them to appropriate work groups- Assisted with the HR Coordinator playbook to ensure all SOPs are updated with relevant procedures Show less

- Assist in weekly NHO and serve as main point of contact for I-9 processing and e-Verify program for incoming corporate and offsite corporate associates(150-700 new hires to Seattle per week)- Troubleshoot MyDocs issues for all new hires and ensure accurate completion of all documents- Coordinate with hiring and onboarding team on issues as they arise- Work in HireRight and I9 Advantage to process all new hires, re-hires ,interns(ensure accurate completion of section2 and… Show more - Assist in weekly NHO and serve as main point of contact for I-9 processing and e-Verify program for incoming corporate and offsite corporate associates(150-700 new hires to Seattle per week)- Troubleshoot MyDocs issues for all new hires and ensure accurate completion of all documents- Coordinate with hiring and onboarding team on issues as they arise- Work in HireRight and I9 Advantage to process all new hires, re-hires ,interns(ensure accurate completion of section2 and section3 of I9 form)- Process all re-verifications while staying in compliance- Process all international transfers, new hires, extensions based on US citizenship status and different visa types- Create, correspond, resolve tickets using Trouble Ticketing software- Conduct various audits to ensure data accuracy- Process approval notices for work visas(H1B,L1A,L1B,F1,J1,O1,TN) and update data in PeopleSoft- Train on existing processes to new team members- Top notch customer service for both internal and external customers- Work individually and in collaboration with the team Show less

-Observation and instruction of classroom in conjunction with center director - Promotion of a quiet classroom setting and orderly environment- Handling of all incoming parent inquiries (walk-ins, phone calls and those forwarded from the call center); including but not limited to sharing about the Kumon Method, signing parents up for an orientation, making reminder phone calls or mailings- Handle all enrollments,testing and assist in production of Parent Orientation and… Show more -Observation and instruction of classroom in conjunction with center director - Promotion of a quiet classroom setting and orderly environment- Handling of all incoming parent inquiries (walk-ins, phone calls and those forwarded from the call center); including but not limited to sharing about the Kumon Method, signing parents up for an orientation, making reminder phone calls or mailings- Handle all enrollments,testing and assist in production of Parent Orientation and delivery- Provides feedback to the Instructor regarding observations of students- Conduct interviews,new hire onboarding and training- Assist other staff during class down-time- Use all functions of the CMS software program to manage student progress, make work adjustments as required- Develop product knowledge through ongoing intensive study of the Kumon Math and Reading Worksheets and participating in trainings- Grade worksheets and prepare student files for class - Handle administrative tasks relating to the Center operation as needed - Work effectively and cooperatively within the overall center team Show less

-First point of contact for providing outstanding customer service to center clients on policies, programs and procedures-Answering calls using multi-line phone system,completing intakes,assigning requests to center consultants- Calendar management for all consultants- Material preparation for information sessions- Assisting in resume analysis and interview prep