Amber Gomez Email and Phone Number

Verified documents for all new hires & implemented company policies/procedures with a 98% satisfaction rating from new employees. Developed and executed new forms for clinical staffMonitored over 100+ staff members to ensure yearly competencies & credentials were up-to-date, resulting in 95% compliance rate.Supervise hospitalizations ensuring once patients have been discharge to coordinate for a nurse to visit

Ensure each project had the correct documents and approved funding Provide information to customers on the entire installation process to establish a realistic expectation from the companyCoordinate with customers and technicians to schedule home assessment, installation, and final inspectionsGive assistance with any issues or concerns customers may have about their project

Assistant with decreasing shrinkage rate and prevent loss Support daily sales goals with accurate knowledge of merchandise Maintain merchandise and product displays to ensure maximize purchases Provide excellent customer service to ensure returning patrons Fulfil a high volume amount of online orders while ensuring an above-average fill rate

Efficiently process cash and credit transactions to ensure customers were served quickly Offer exceptional customer service to add to patrons’ experience Provide information and seek solutions for any concerns or problems patrons may have Responsible for accurate balance of cash at end of shift

Help with Press Release developmentVisual Aestheic, creative direction for social mediaCreating compelling press kitsBuild press ListHelp with creative marketing