Built strong reputation in retail management by quickly addressing all customer concerns and giving back to community through charitable initiatives.Minimized losses with effective security presence and tight employee controls.Oversaw all business aspects of $10000+ per month store with 15+ employees.Achieved budget targets with effective planning and expense management.Identified financial strengths and weaknesses by regularly reviewing KPIs and tracking sheets.Maintained optimal employee coverage for business needs with well-prepared team schedules.Cultivated positive customer relations built on trust, service, and sound business practices.Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.

Educated guests about menus and daily specials, skillfully driving sales of target items.Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction.Stayed ready for incoming customers by keeping seating areas clean, organized, and supplied.Kept food service and preparation areas clean, neat, and properly sanitized.Processed orders and payments using POS system terminals and registers.

Kept senior leadership looped in with regular meetings and targeted sales and team analyses.Streamlined processes, removing roadblocks and improving customer communication for optimal relations.Overcame customer objections using powerful product demonstrations.Drove sales success by building displays and merchandising attractive arrangements.Promoted products effectively by staying on top of offerings and prices.