Amber Hoppe Mse Email and Phone Number

- Project manager for emissions-driven new products while maintaining Service engineering responsibilities for 100,000 new products a year- Managed and launched failure analysis following 7 step methodology - Global launch support on all PITTI elements for VPI generators projects going to CPS - Identify breakdowns in the support network and provide additional support where required - Supported prototype failure analysis with field service, warranty, and engineering teams to resolve issues - Ensure all tools and information are in place and operating satisfactorily and where necessary, intervene to reduce customer downtime and work to correct the process, information or documentation - Create a gateway to engineering raising technical issues, where necessary a Product Problem Solving (PPS) project is set up to resolve issues

o Managed and launched failure analysis following 7 step methodologyo Global launch support on all PITTI elements for VPI generators projects going to CPSo Identify breakdowns in the support network and provide additional support where requiredo Supported prototype failure analysis with field service, warranty, and engineering teams to resolve issueso Ensure all tools and information are in place and operating satisfactorily and where necessary, intervene to reduce customer downtime and work to correct the process, information or documentationo Create a gateway to engineering raising technical issues, where necessary a Product Problem Solving (PPS) project is set up to resolve issues

o Created initial publications and subsequent revisions of service literature documentso Coordinated and developed a field test plan that is now used throughout the engineering functiono Launched, maintained, and managed a team of external field testers across North America and responded swiftly to issues as their first line of defense o Maintained and tracked all issues for a new RV generator product with 7,000 units/year volumeo Coached and modernized the global process used by service engineers for generator warranty repair times o Led cross-functional serviceability reviews for new products to define corrective actions needed

I work with CNC machines, lathes, mills, plamsa cutters, benders, ovens, presses, and welders. My job is to teach mechanical engineers how to safely and properly use lathes, mills, braze, and weld. Along with teach a introduction class of Manufacturing engineers how to make a piston pen project. Which requires a lot of lathe work and milling. (see picture) the materials used for that are going to be aluminium and brass.

Minnesota State Mankato will be known as a university where people expect to go further than they thought possible by combining knowledge and the passion to achieve great things.The foundation for this vision is our heritage of both dedicated teaching and the direct application of knowledge to improve a diverse community and world. We will achieve it by actively nurturing the passion within students, faculty and staff to push beyond possibility on the way to realizing dreams.

o Developed a global understanding of the Valued Package Introduction processo Designed a breakout tool to ease troubleshooting and improve ergonomics in the fieldo Completed prototype and all literature to document its releaseo Standardized and documented the process to release an accessory through Power Systems

o Developed a course catalog for Power Generation for the entire business unit to use while maintaining accurate records from various sourceso Worked in an environment with a diverse group of people and different locationso Created own timeline to complete the assigned work plan on timeo Coordinated with an external supplier to develop final documentation and implement in the business unit

I was able to prioritized work and tasks during a rush, developed personable skill, adapted successfully to working with a variety of people.

• Serviced customer needs and developed multitasking skills • Implemented cleaning techniques with attention to detail• Recruited, trained, and managed new employees• Adapted successfully to working with a variety of people • Developed personable skills • Assembled orders with strategic accuracy • Prioritized work and tasks during a rush