Liaising with corporate clients.Organizing and managing corporate delivery schedules.Coordinating contractors and staff for corporate and public program delivery.Coordinating marketing collateral.Organizing and managing technical delivery elements for in person and virtual workshops and courses.Creating delivery schedules for public courses and programs.Leading and coordinating internal projects (set up and implementation of new tech stack, operational processes, and updating educational requirements to meet new standards of delivery according to the International Coaching Federation)

I help out-of-the-box thinkers show up in the world as their authentic selves in order to challenge the status quo and create change. We work together to identify their unique strengths and define their purpose, values, and personal vision while overcoming barriers along the way. I act as a thought partner, sounding board, perspective shifter, and insightful truth-teller. I also provide transparent feedback, challenging limiting beliefs and helping to replace them with ones that serve their goals.

I managed multiple programs for A Better Life Foundation, a registered charity working to increase food security in Vancouver's Downtown Eastside neighbourhood. Programs included fundraising and event planning and execution for the Greasy Spoon Diner Series and Plenty of Plates Community Dinners, and logistics and operational support for our Food Waste Recovery Program and our Daily Meal Program. This involved strategic planning and guidance in coordinating multiple ongoing projects while ensuring proper communication between interdependent teams of employees, community partners, and volunteers. In addition to that, I handled administrative tasks such as managing and maintaining budgets and records, developing and implementing HR policies and procedures, assisting with program-related internal and external communications, tracking down and securing grant funding (over $250K in grant funding secured in 12 months), CRM data management, and social impact reporting. As an internal leadership coach, I also helped leverage each team member's individual strengths to enable them to do their best work.

Develop, organize, and execute events.Engage stakeholders, members, partners, and volunteers.Identify and pursue opportunities for creating awareness and fundraising.Administration including but not limited to; invoicing, contract preparation, stakeholder correspondence, data entry, database management, etc.Responding to all incoming inquiries, correspondence, and calls.Recruit, train, and supervise volunteers and support staff. Social impact data aggregation, analysis, and reporting. Identify and implement strategies for improvement and best practice, developing systems to streamline processes.Executive support including calendar management, organizing meetings, minute taking, travel coordination.Assisting with HR policies and procedures including managing employee benefits and developing best practices for D&I efforts.Grant research and applications.Account reconciliation.

Responsible for keeping office operations running smoothly, anticipated needs and prepared weekly office orders from consumables to computer equipment. Responded to teammate and vendor requests.Planned and executed internal and external events (Town Halls, strategy meetings, team building events, etc.) contributing to healthy work culture. As a member of the CORE team, I worked closely with the CEO and the leadership team to implement efficient processes and policies, assisting in the development and execution of operational improvements to help the company grow and scale. Supported the CEO with calendar logistics (i.e. scheduling meetings, arranging calls) and daily communications (Slack, e-mail, etc.), made travel arrangements as needed, coordinated offsite meetings. Independently prioritized conflicting needs and juggled multiple high-importance, high-urgency matters with discretion and confidentiality. Excellent written and verbal communications with high EQ.Responsible for ongoing improvements to the physical office space; created a beautiful, inspiring, and productive workplace for the team.

Led a lean but agile Facilities team to provide support to up to 300+ employees and 80+ coworking members.Oversaw and owned event planning and hosting for both on and offsite events, vendor sourcing and management, inventory and supply ordering and control, environment maintenance and improvements. Assembled project and budget proposals. Facilitated projects with stakeholders across multiple departments, including an office move that relocated 200 staff.
 Managed meeting room usage and bookings using Google Calendar and Robin.
 Assisted Leadership Team with planning meetings and offsite training.

Introduced new vendors to improve efficiency and reduce costs.
Streamlined supply ordering and inventory control processes.Improved physical office space to better reflect Bench's identity to employees and guests.Assisted with planning, preparation, and design of new office space in 2016 and related move into said space in January 2017.

Responsible for keeping physical space and daily operations running smoothly. Organized studio space and set up systems for storing, packaging and shipping product and to maximize efficiency. 
Received product, packaged and shipped orders for wholesale and individual customers, took weekly inventory of product stock levels and ordered shipping materials. 
Produced invoices, tracked inventory, prepared shipping labels, kept studio organized and tidy, edited and updated business website and online stores.

Oversaw all production of ice cream and other goods made in-house by a production team of up to eight employees.Forecasted and adjusted weekly production schedule for shops and wholesale clients by analyzing
 sales data to anticipate inventory needs. 
Invented recipes, implemented and refined procedures for ice cream production, researched and sourced ingredients from local suppliers, collaborated with local chefs and businesses to create custom ice cream flavours.Developed and standardized back of house inventory, delivery, and ordering systems. Helped with the planning and set-up and of both the Fraser Street and Quebec Street shop locations.