Main duties included delivery receipt & fulfilment, till management and administration, customer care and relationship management.store management responsibilities have been delegated to me on several occasions, such as goods date rotation, writing off products and applying discounts; i have also been trained on cashing up at close of business and placing new stock orders.Attention to detail and a thorough approach to inventory management are a key focus, specifically in limited offers and promotional events.

Working a part of a team driven with a strong focus on customer satisfaction, responsible for general store duties, till management and administration; a focal point for customer service and information, including processing refunds, customer conflict management.

Providing business support to the main office, telephone duties and general administrative tasks were my key focus. Word processing and maintaining customer relations were a large part of this temporary role.

In the spring-summer of 2013 I did my work experience at Brantwood, the home of John Ruskin (Coniston). Helping with hospitality and event organization, setting out art courses and exhibitions, arranging refreshments for delegates, point of sale responsibility for an outdoor theatre event, ushering duties at outdoor theatre events.