Amber Lear Email & Phone Number

Assist in the planning, development, coordination, and execution of programs and sensitive issues. I advise the Division Chief on budgetary problems and other administrative matters. I serve as spokesperson for the Division Chief with minority heath care providers, grantees, community partners and other stakeholders. I provide programmatic and technical.

Answered incoming calls in a call center setting for the Central Complaint Registry and triage calls as needed. Take complaints against long-term care facilities, enter detailed allegations of regulatory non-compliance and triage appropriately in ACTS and VMI to be triaged to investigators.

Springfield, Illinois Area

Perform daily duties involved with referral, case follow-up and data management in support of the Newborn Screening Program, Explanation of highly sensitive test results through written and telephone communications with birthing hospitals, physicians, specialists, parents, and related agencies. Interpretation of newborn screening guidelines and reporting.

Springfield, Illinois Area

I handle and maintain all confidential HR documents. I’m the department’s timekeeper so I enter all employee’s time off requests once approved and answer any questions concerning their time, as the IT & Inventory Coordinator I handle all IT requests for our employees and submit all necessary paperwork to the IT department and CMS. I also keep track of the.

Springfield, Illinois Area

I was responsible for answering multi-line phones in a call center environment. I handled customer complaints, payments on accounts, delivery orders, service orders, account changes, billing questions, processed billing corrections and refunds. I also worked on unapplied credits on accounts to make sure they are applied correctly. I set up new accounts.

Columbia, Missouri Area

I was promoted from within the same department to take on additional responsibilities which included answering phones, scheduled appointments, meeting & conferences for our department director and team of managers, I arranged all travel arrangements for the department and processed their expense reports, I ordered supplies for in office needs and.

Columbia, Missouri Area

I helped produce surveys in the Scantron system then printed and copied the survey for mass mailings to participating physician’s offices & nursing homes. Then once we received the completed surveys back we would scan it back into Scantron and it would verify data and then I would double check the surveys and make any changes that were needed and then we.

Columbia, Missouri

Responsible for supervising one clerical staff member. Created and maintained a good working relationship with all our customers so I could meet their needs. Interviewed & Screened temp to hire applicants Training and placement of temp to hire workers based on the customer’s needs. Handled the weekly timekeeping, payroll, and workman comp claims for temp.