Amber Liskey Email & Phone Number

Harrisburg, Pennsylvania Area

Provision Cable Boxes, Telephone Numbers, and Modems Update Work Orders to Ensure Proper Coding Close Work Orders That Technicians Cannot Complete Answer Supervisor Calls and Direct To Proper Market • Dispatching Using Workforce Management to Route Technicians Monitor Automated Dispatch to Ensure Logical Routes Ensure Technicians Have Optimal Routes • Customer Contact Calling to Verify If Customer is Home Call Future Appointments to Pull In If Techs Need Work Pre-call Appointments That Risk Running Late

Harrisburg, Pennsylvania Area

Customer service representative for the billing and retention departments. Answering inbound calls from customers to explain their bill, make authorized changes to their services, and schedule appointments with them as needed.

Hummelstown, Pa

Accounts Receivable/Payable • Invoicing • Typing Proposals • Recording Purchase Orders • Answering/Directing Phone Calls • Receiving/Distributing Mail • Reconciling Bank Accounts