Amber Lockaby Email and Phone Number

• Responsible for taking customer orders and ensuring customer satisfaction• Recommending daily specials and discounts to successfully up-sell limited-time food products• Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.• Successfully solved customer conflict and problems when mistakes were made with orders and/or payments• Efficient at processing payments and handling cash and credit transactions• Introduced customers to new menu items and successfully built and fostered customer relationships• Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience.• Consistently achieved the highest guest check averages among server staff through suggestive selling• Successfully acquired new member sign ups for the Red Lobster Rewards App that tracks consumer satisfaction and provides incentives for repeated visits. • Effective communication skills with kitchen and other restaurant staff.• Obtained a state liquor license to legally serve alcoholic beverages