Amber Macdonald

Amber Macdonald Email and Phone Number

Experienced Sales Manager @ Trupanion
Amber Macdonald's Location
Greater Phoenix Area, United States, United States
Amber Macdonald's Contact Details

Amber Macdonald personal email

n/a
About Amber Macdonald

Retail manager with over 15 yrs of experience in leading direct reports, customer service, payroll management, HR relations, and coaching for performance. Excels in developing promotable talent and investing in people. Licensed in all 50 states as property and casualty insurance producer.

Amber Macdonald's Current Company Details
Trupanion

Trupanion

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Experienced Sales Manager
Amber Macdonald Work Experience Details
  • Trupanion
    Contact Center Supervisor
    Trupanion May 2024 - Present
    Seattle, Washington, Us
    -Support team members inquiries regarding sales, customer care, and retention-Resolve member concerns -Identify and provide feedback for coaching -Improve processes and member experience
  • Trupanion
    Sales Specialist
    Trupanion Mar 2021 - Apr 2024
    Seattle, Washington, Us
    Licensed in all 50 states as property/casualty insurance producerStrong verbal and written communication skillsActively save pets by educating potential members on features and benefits of policyProcess new enrollments and offer support to existing membersConsistently exceed company expectationsPartner with peers and leadership to utilize best practices
  • Splendid, A Contemporary Lifestyle Brand
    Store Manager
    Splendid, A Contemporary Lifestyle Brand Oct 2019 - Mar 2020
    New York, Ny, Us
    Successfully led new pop up store opening including hiring and training brand new teamDelivered top tier customer service and anticipated needs of the clientAssisted with merchandise flow, receiving shipments, replenishment, fitting rooms and price management Ensured store was compliant on all operational policiesBuilt relationships with peers and mall management to better serve the community
  • Bare + Beauty
    Boutique Manager
    Bare + Beauty Apr 2019 - Oct 2019
    Create welcoming environment for client Focus on fun factor and the ultimate girlfriend experience Analyze business performance and kpi reporting to meet the needs of the business Actively coach and develop talent Lead with vision and clear direction Serves as a brand and product expertDeveloped relationships with mall and patrons to build clientele
  • Hanna Andersson
    Store Manager
    Hanna Andersson Sep 2017 - May 2019
    Portland, Or, Us
    Develop personal relationships with clientsActively coach and develop talentLead with vision and clear directionNetwork and build relationships with local community Participated in community outreach programsBuild customer acquisitionEarned award for 2018 Q1 and Q2 being #3 in the company in net sales to LYEmbrace change and new culture as company evolvesTrained team members on updated selling modelManage and control payroll using ADPExecute visual and marketing directivesSold high quality merchandise in boutique style settingManaged store in high profile location
  • Carter'S | Oshkosh B'Gosh
    Store Manager
    Carter'S | Oshkosh B'Gosh Oct 2013 - Sep 2017
    Atlanta, Georgia, Us
    Leader in district and point person during DM absenceActed as a liaison between peers and upper management Actively develop direct reports and promoted 4 team members to next level positionsAssign and follow up on division of responsibilitiesReduced shrink in half and removed from Target store programProcess inbound and outbound shipmentsManage and control payroll using ADPExecute visual and marketing directivesEnsure customer satisfaction and enforce happiness policyCross trained to sell various brands of clothing
  • Once Upon A Child
    Inventory Specialist
    Once Upon A Child Feb 2011 - Nov 2013
    Scottsdale, Az, Us
    Customer service and supportIn charge of maintaining inventoryTracking inbound/outbound shipmentsCertified to buy and sell used children's clothing
  • Express
    Assistant Manager
    Express Nov 2009 - Jul 2010
    Columbus, Oh, Us
    Responsible for training and orientation of new associatesDetermine daily sales goals for staffConduct daily inventory auditsDelegate tasks to teamOrganize weekly floor set changesExecute marketing updates
  • Motherhood Maternity
    Store Manager
    Motherhood Maternity Feb 2005 - Nov 2009
    Responsible for training and orientation of new associatesCertified inventory auditorExecute all visual and marketing directivesProcess shipments (Inbound/Outbound)Maintain inventoryLead weekly management meetingsTrain and develop team members

Amber Macdonald Skills

Store Management Sales Merchandising Inventory Control Loss Prevention Driving Results Customer Service Apparel Merchandise Planning Hiring

Frequently Asked Questions about Amber Macdonald

What company does Amber Macdonald work for?

Amber Macdonald works for Trupanion

What is Amber Macdonald's role at the current company?

Amber Macdonald's current role is Experienced Sales Manager.

What is Amber Macdonald's email address?

Amber Macdonald's email address is am****@****did.com

What skills is Amber Macdonald known for?

Amber Macdonald has skills like Store Management, Sales, Merchandising, Inventory Control, Loss Prevention, Driving Results, Customer Service, Apparel, Merchandise Planning, Hiring.

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