Amber Mcewen Email & Phone Number

Salt Lake City, Utah, United States

• “Most Welcoming Team Member of the Month”, 3 times in a row. Ensuring Administrative Excellence by managing office operations, including scheduling, record-keeping, and budgeting; Maintaining an organized and efficient workflow.• Foster Team Collaboration: Responsible for managing up to 20 Sales Reps to Drive Sales. Proactively collaborating with sales and marketing teams to ensure customer needs are met and aligned with our business. Actively conducting training sessions to educate our team of the latest product features, benefits, and sales techniques to increase our product sales to potential clients by effectively communicating product features and services, negotiating prices, and closing sales opportunities.• Master Product Knowledge: Acquire comprehensive knowledge of our services to enhance customer service and support internal team awareness.• In charge of handling Guest Relations for the entire region by Building and Enhancing Customer Relationships by engaging with Clients through inbound calls, website chats, and emails to create positive experiences, understand their needs, and ensure satisfaction with our product. • Ability to address and solve customer problems quickly, leveraging resources on our website/documents to provide timely and accurate information.

• Tour Manager for events such as: Dave Chappelle, Sundance Film Festival, Electric Daisy Carnival, NBA All Star Weekend, Dr. Pepper, Adult Swim• Responsible for managing up to 40 promotional models at events with personnel in attendance ranging upwards of 300,000 persons• Actively engaging with the Agents, Models, and On-Site Clients before,throughout, and at the end of each activation• Maintains personable relationships with Clients, their team, my team, and our agent, integrating into a combined plan of action

Greater Salt Lake City Area

• Tour Manager for events such as: Dave Chappelle, Sundance Film Festival, Electric Daisy Carnival, NBA All Star Weekend, Dr. Pepper, Adult Swim• Responsible for managing up to 40 promotional models at events with personnel in attendance ranging upwards of 300,000 persons• Actively engaging with the Agents, Models, and On-Site Clients before,throughout, and at the end of each activation• Maintains personable relationships with Clients, their team, my team, and our agent, integrating into a combined plan of action

Salt Lake City Metropolitan Area

• Responsible for Opening/Closing the bar, most often alone• Verify ID’s and follow the DABC guidelines• Count registers, complete paperwork, take inventory, make deposits• Increased sales by promoting the bar on social networking websites

Salt Lake City Metropolitan Area

• Applied for Front Desk Associate and was given the Sales Position, within 1 week I was promoted to a dual Front Desk Manager/Sales position• Responsible for tours and membership sales• Handled issues with customers and employees; Worked directly with the owner

Salt Lake City, Ut

• Provided front-of-house service to customers while working with a great staff• Upsold drink and food orders, increasing my average sales per customer as well as total sales per hour• Often worked double shifts, frequently handled the busy restaurant during staff shortages and rushes from local conventions• Chosen to represent as the face of the business at an Industry Event attended by press and local restaurateurs• Provided service that had long-time regulars requesting my section

Salt Lake City, Ut

https://jinya-ramenbar.com/about/

Salt Lake City, Utah, United States

Experience working every serving shift: Brunch, Weekday shifts (myself and one bartender), and night shifts. Oftentimes picking up extra shifts for coworkers, up to three 12+ hr shifts in a row, during the weekends. Sidework including pre-shift stocking, stacking/unstacking chairs, and cutting fruit. Service: Greeted tables within 1 minute with coasters, told tables our most popular food and drink catered to their taste preferences, entered orders through Aloha POS, ran drinks, bussed tables, rolled silverware, completed daily/weekly side work, completed closing duties, and my favorite—Maintaining relationships with the regulars.