With over two years of experience in the logistics industry, I am a warehouse team lead at Tradewinds Global Logistics, Inc., where I oversee the picking, packing, and loading of orders, as well as the customer service and quality assurance processes. I am passionate about delivering excellent service and solutions to our clients, and I enjoy working with a diverse and collaborative team that values safety, efficiency, and innovation. I have a high school diploma and a forklift operator certification, and I have developed skills in email clients and money management.In my current role, I support the project manager in leading the warehouse department, ensuring that the correct products are picked, verified, and packed efficiently. I also handle special customer orders, and communicate with them to ensure their satisfaction and loyalty. I operate both sit-down and stand-up forklifts, and I am responsible for loading and unloading trailers, scanning products, and keeping the warehouse clean and organized.