Amber Pace Email & Phone Number

Capitol Heights, Maryland, United States

Upper Marlboro, Md

•Performed human resources-related duties, carrying out responsibilities in employee relations, training, employment, labor relations, and affirmative action and employment equity programs.•Partnered with employees and management to communicate various human resource policies, procedures, laws, standards and government regulations. •Responded to employee relations issues such as employee complaints, harassment allegations, and civil rights complaints.•Conducted exit interviews, analyzed data, and made recommendations to the management team for corrective action and continuous improvement.•Represented the company for any unemployment claims. •Represented management in investigating, answering, and settling grievances by arranging and scheduling grievance hearings between union personnel, supervisor and the management team.

Alexandria, Va

1. Actively engages in recruitment efforts to find individuals with disabilities who are AbilityOne eligible for custodial and/or other identified positions.2. Develops and maintains a positive working relationship with area service providers for ongoing recruitment of clients/workers.3. Assists with the screening, interviewing and hiring of individuals with disabilities and provides assistance with identifying transportation options.4. Assists individuals with disabilities in securing the proper documentation necessary for hire.5. Collects and maintains required AbilityOne documentation as it relates to securing and maintaining employment in the rehabilitation/work program. This includes documents of disability and other disability/work related reports. 6. Prepares and maintains client case records as per AbilityOne, CW policy and procedures and other regulatory entities.7. Coordinates with Project Managers and Leads to identify performance areas which may be related to individuals’ documented disability(ies) and work toward improving performance.8. Participates in identifying and documenting reasonable accommodations as appropriate, and assists with the creation of such accommodations.9. Collaborates with key staff to updates information as required by agency policies and NISH/AbilityOne guidelines. This includes but is not limited to: documents of disability(ies) and Competitive Employment Evaluations. 10. Understands and upholds practices related to HIPAA and CW policies related to confidentiality.11. Collects, prepares and submits information related to the SSA/Ticket to Work program.12. Assist in, as appropriate and directed, observational assessments of client/workers to garner information for CW management team, outside service providers, or for requests of reasonable accommodations, and provides information for accurate and meaningful decisions/outcomes.

Create and maintain personnel files following all set guidelines and confidentiality procedures.Create and submit all EEO1/EEOC reports.Answer all unemployment inquires.Responsible for gathering payroll from each department and submitting bi-weekly payroll.Schedule and conduct employee orientations upon hire.Organize and participate in quarterly all-staff meetings.Maintain manager and employee confidence by keeping human resources information confidential.Post information about job openings and review resumes of candidates for employment to ensure they are eligible for the position.Avoids legal challenges by complying with legal requirements.Help employees by explaining benefit programs.Handling employee relations, changes in the organization, confidential information issues, and other sensitive HR related matters.Implemented new Payroll, Human Resource, and Benefit System.

Promoted from Guest Services to Finance TeamMaintain account balances for several businesses.Assist with collect employee hours for the payroll process.Process payments to vendors in a timely fashion.Organize and maintain an electronic filing system of checks, payments, W-9, other tax and financial forms.Answer and assist with inquires by employees and vendors.Act as a liaison between the Finance team to Vendors or any other outside persons.

Bachelor Of Science (B.S.), Human Resources Management/Personnel Administration, General

Activities and Societies: National Association of Professional WomanI am also currently working on my Masters in Human Resource Development.

Education record

Activities and Societies: Marching Band

Information Technology

Activities and Societies: Marching Band, Concert Band, Jazz Band, Basketball, Honor Roll