Amber Porter Email and Phone Number

-Managed and organized end to end operation for holiday orders-Coordinated with operations to ensure timely fulfillment of ordersresulting in reduced wait time for customers-Multi-tasked in a fast-paced retail environment assisting customerswith order modifications, questions, and navigating returns

-Coordinated daily transportation services, ensuring timely pick-upfrom school and drop-off to various extracurricular activities asrequired after school hours- Provided meal preparation of light and nutritious snacks, and offeredsupport with homework and school projects as necessary- Planned engaging games and activities for children both indoors andoutdoors, such as organizing walks in a nearby park and supervisingswimming sessions

-Improved customer service by greeting patrons upon their arrival anddeparture from the restaurant-Collaborated with management to optimize seating arrangementsaccording to customer flow and availability-Handled payment transactions for both dine-in and take-out orders

-Welcomed and escorted guests to designated tables, presentedmenus, utensils, and bread to enhance their dining experience-Monitored restaurant capacity and efficiently managed the waitlist tominimize customer wait times-Trained new hosts on customer service protocols, seating procedures,phone etiquette, and other essential customer service tasks