As a Senior Staffing Manager, I work in a team environment where I am responsible for selling and marketing our recruitment services, negotiating and developing business with new and existing clients, assignment and retention of candidates, and meeting the growing demands of our clients by providing temporary and temporary to full-time Manufacturing and Logistics candidates.Business Development• Increased client base by marketing our services for temporary and/or temporary to full-time staffing solutions• Met weekly performance quota which included an average of 60 client connections, 5 business meetings, 35-55 calls and 10 drops• Marketed to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, for the purpose of promoting our services to prospective clients and building on existing client relationships• Participated in local trade associations and networking events to expand Randstad’s presence in the local business community• Forecasted and evaluated both local and national market conditions in order to make informed recommendations to our clients and candidatesRecruitment and Retention• Recruited, interviewed and paired on average 15 manufacturing and logistics professionals per week for clients’ projects, temporary assignments and temporary-to-full-time opportunities• Utilized multiple resources such as job boards, social medial, career fairs, college associations, and our proprietary database to source, attract, and proactively recruit candidates• Provided ongoing communication and career guidance to candidates by completing weekly quality assurance calls• Managed an average of 55 active candidates on weekly billingPlacement• Selected well-matched candidates following a defined process to fulfill client job orders; maintained contact with client and temporary professionals currently on assignment to ensure both receive exceptional service throughout the partnership

We are actively pushing industrial business forward in Charlotte. We strive to challenge the status quo of staffing agencies in regards to customer experience and the quality of our candidates. I work both sides of the desk, sales as well as service, so that I fully understand client expectations and needs. I like being accountable, and a consultative solution for my clients in manufacturing and logistics.Responsibilities include:• Cold calling businesses in the manufacturing and logistics industry daily• Prospecting to build our own database and book of business• Conducting 3 in-person consultative appointments per week, for new business development• Recruiting to fill open positions from active and prospective clients• Managing 200+ external employees

- In charge of interviews, hiring, and training all employees at the management level as well as sales level- Consistently strive to meet our daily, weekly, and monthly sales goals, UPT goals, and DPT goal by motivating, leading, and coaching my team to success- Actively outreach to surrounding businesses to partner with for events to optimize business and spread awareness in a fun way- Re-merchandise the store, change visuals, and analyze customers response to product- Keep a close report on inventory levels, best and worst sellers, product knowledge and loss prevention

• Enhance and customize shopping experiences for customers’ to maintain retention by being attentive and transcendent of their needs and/or wants• Interact with and aid clients/existing customers in scheduling client appointments for more individualized time by management of client books and maintaining exceptional contact• Compose styling tips as well as coordinate outfits for customers that preferred being fashioned/styled to design a personalized experience as well as make the customers feel prioritized

• Scheduled client appointments through written and computer data entry as well as management of existing entries to ensure clients were assisted with their specific needs/wants at a more appropriate time that allowed them to be the primary focus• Attained product and brand knowledge to provide customers with a full understanding of a product before purchase to enhance brand and customer loyalty • Utilized inventory, numbers, and back stock through computer databases, POS systems, and sales assistants to increase sales revenue and loss prevention

• Consulted with guests to optimize quality satisfaction with our products and service• Uniquely tailored customer service for each shopper to ensure a personable interaction• Consistently met sales goals, as well as assisted with inventory and operations