Oversaw administrative department, reporting to the CEO.Created Travel and Expense policy.Sourced and implemented T&E platform and reimbursement processes (negotiating 40% contract savings on Navan platform).Created Business Continuity Plan.Planned and executed company wide all-staff event (3 day offsite).Project managed office renovation and move, space planning, etc. Oversaw marketing needs, managing org LinkedIn.

After years of personal and professional experience, I started AdminXperts to help individuals and teams make their business dreams a reality. With our comprehensive guided resources, flexibility, and inclusive skillset, you’ll unearth renewed confidence, time, and tactics to help your business thrive. You will get expert support where it is needed, allowing you to spend your time on initiatives for your business.

Provided strategic support for Modern Homestead by sourcing, negotiating, and securing sponsorship and partnership opportunities for the show. Coordinated logistics for shipping and receiving materials and sponsored items to be used and featured on the show. Provided adminstative support and guidance to CEO and show Co-Hosts, Evan DeMarco and Janna Breslin by managing calendar and prioritizing tasks, outreach, trainings, social media, and more. Ad hoc tasks as needed.

Trained and developed administrative staff on processes and procedures to be proficient within the first 60 daysSupported the CEO and President (Co-Founders) in their day-to-day needs and operations of the business, in addition to the support of 3 other C-Suite Executives and the broader company of 80-100 employeesSourced, negotiated, and implemented a new learning management system for onboarding new employees and assisting with the personal growth of employees, with a 40% cost savings in priceAssisted with strategic partnerships (B2B) and marketing efforts to bring in new business and monitor ROI on each partnershipManaged vendor contracts and negotiations to manage costs and reduce spending, with a 35% reduction in overall costs for 2022Provided support with general HR functions such as onboarding and offboarding, recruiting and hiring, employee relations issues, benefits implementation, and overseeing the internal HR platformManaged LinkedIn for the company page to increase engagement and visibility, with over 20 % increased engagement and unique visitors in first month

Lead a team of Administrative Assistants across multiple offices to provide program and Doctor support that contributes towards Agency outcomes. Supported Executive Director and C-Level Leaders with calendar management, travel, and expenses. Provided feedback and insight to Agency leaders re: shortcomings and process improvements for better outcomes and efficiency. Lead RFP process, program changes and leadership meetings.Develop and maintain Business Continuity and Disaster Plan for each office in the region.Developed and maintained processes and procedures around COVID-19 pandemic, work closely with HR to monitor county and region positive rates, exposures within offices, and OSHA requirements.

Organized and coordinated executive’s schedule by arranging appointments, maintaining calendars and scheduling meetings, conferences, travel, and presentationsHandled telephone calls, greet visitors, respond to information requests, and compose correspondence (often of a confidential nature)Relieved President of routine administrative details, including data compilation and analysis, registration for conferences and maintenance of various board memberships and duesPrepared meeting agendas and briefings, maintained meeting notes and arranged for implementation of action itemsPrepared presentation materials and spreadsheets to produce high quality reports, presentations, and other documentsSupported and/or administered projects or processes for division/departmentMaintained and promoted strong business relationships with key stakeholders in support of management objectivesWorked with onsite office facilities management to make updates to space as needed; addressed facilities and equipment maintenance needs Worked with internal business partners to onboard, set up computer and work space of new hires, and any additional items neededHandled and distribute postal mail and emails to departmentOrdered departmental supplies, as neededSubmited invoices to accounts payable according to appropriate policies and proceduresProvided administrative assistance to cuLearn Processing Center management team as needed

Protected confidentiality of all sensitive information and materialsPlanned office relocations; new equipment, procedure implementation, system access, etcMaintained and coordinated individual and conference room calendars, including that of the RVP, and senior directorsMonitored leaders emails for important issues and urgent responsesManaged travel arrangements, coordinated conferencesOrganized, planned and requested meetings for leaders and their departments, prepared itineraries, agendas and meeting notesCreated and developed PowerPoint presentations for regular meetingsMaintained attendance tracking tool and time keeping entry tool for departmentsGuaranteed phone coverage was continuous with other administrative staffCompleted daily, weekly, monthly and quarterly reports within specified deadline, to present to all leaders and management staffUpdated and maintained SharePoint site with up to date reports, company information and other staffing/company need to knows Kept organizational charts updatedAnticipated the needs of leadersAssisted leaders and staff with material information necessary for project completionCreated well organized, grammatically correct memos and reports for distribution to all levels of staff independentlyCompleted miscellaneous projects and duties as assignedCompleted on boarding/off boarding of new hires and terminations, including access badges, parking passes, desk assignments, network and security accesses and e-I9 verification.

Answered claims questions by telecommunications and email.Entered employer certification forms into Oracle/Citrix based disability claims system.Gathered electric funds transfer information to ensure more efficient receipt of payment.Completed updates on surgery confirmation, return to work status and/or extensions.Educated claimants on status of their disability claim, including payment amounts and information.Obtained employee demographics, medical condition, functionality and job performance.

Provided administrative and executive support within busy office.Managed large corporate wireless account of more than 600 devices.Assisted with the planning and coordinating of large company functions and meetings.Prepared reports, spreadsheets and presentations, managed and kept vital records.Results:Earned positive ratings on annual reviews for the past three years. Recognized for high-quality work, organizational strengths and exceptional customer service delivery.Praised by supervisor for excellent performance and growth within my positionProposed and implemented cost savings ideas for the wireless account, which saved the organization approximately $100K+ in my last year, as well as other proposals that, if implemented, would save thousands of more dollars each month.Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.