Amber Thacker Email and Phone Number
cincinnati, ohio, united states
Amber Thacker's Location
Cincinnati Metropolitan Area, United States
Amber Thacker's Contact Details
Amber Thacker work email
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Amber Thacker personal email
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Amber Thacker phone numbers
About Amber Thacker
Amber Thacker is a Commercial Lending Value Stream Product Manager at Fifth Third Bank. She possess expertise in business analysis, banking, risk management, process improvement, vendor management and 30 more skills.
Amber Thacker Work Experience Details
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Wholesale Transformation Ncino Product ManagerFifth Third Bank Nov 2019 - Present -
Commercial Process Design And Optimization ManagerFifth Third Bank Jul 2017 - Nov 2019Cincinnati, OhioCommercial line of business leader responsible for thought leadership, process user experience and change management of business and enterprise wide strategic initiatives. Primary responsibilities include transforming Commercial client on-boarding experience and supporting commercial product development efforts focused on customer and banker experience. • Spearhead, socialize and gain executive and mid-level stakeholder consensus for cultural transformative shift from product on-boarding to client onboarding value chain. • Core team leader in multi-year cross-enterprise Commercial client on-boarding and servicing strategic effort, inclusive of Commercial Lending, Payment Treasury Management and Capital Markets. • Leverage agile principles and design thinking, provide working sponsor leadership of team executing design, impact assessment, process and change management of Beneficial Ownership and FDIC370.• Drive business need and provide subject matter expertise in development of Commercial Middle Market personas for transition to Customer Journey team. • Core team member in assessing Salesforce and nCinco system integrators.
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Enterprise Data Office Director, Line Of Business Data ManagementFifth Third Bank Apr 2016 - Jul 2017Second leader tapped by Chief Data Officer to drive the formation of the newly formed EDO. Responsibilities included data transformation and culture change of Commercial and Credit organizations. • Led data governance efforts in Wholesale Profitability and Credit Risk Reporting initiatives, including translation of business requirements into data specifications and prioritization of data execution team’s work. • Developed and drove data ownership discussions with LOB executives. • Led development of data governance activities including establishment of data governance councils and product catalog executive socialization and approval.
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Credit Business Operations ManagerFifth Third Bank Jan 2015 - Apr 2016Credit administration senior leader accountable for establishing Commercial and Consumer Credit Risk business operations. Responsibilities included both administrative and operational strategic and tactical efforts around process, work force effectiveness, human resources, culture, change management and communication operating rhythms. • Strategically assessed, designed and implemented a centralized business operations credit risk team of six• Transformed the organization’s credit risk operational maturity through development and execution of strategic credit risk roadmap and strategic framework. • Provided credit risk management thought leadership to key commercial and enterprise business programs including Wholesale Profitability and Credit Risk reporting initiatives. • Developed operating rhythms with key business partners, including IT, Finance, LOB and Business Controls.
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Strategic Director, Enterprise Program Management OfficeFifth Third Bank Jan 2010 - Jan 2015Senior Program Manager responsible for successfully leading large scale cross-functional strategic initiatives on behalf of C suite. Trusted advisor of C level executives, as well as, other key leaders throughout the enterprise. Provided guidance and advice, facilitated cross-line of business communications, planning sessions and implement action plans to resolve issue and organizational conflicts. Managed a team of Program Mangers and served as Program Director on several multi-year, cross functional initiatives including:• Credit strategic initiative aimed to reduce overall operating costs while streamlining sales, credit and operational delivery of small business and middle market credits. • Capital planning strategic initiative focused on enhancing Capital Management and Stress Testing (CCAR) processes and operating model. • Retail/Business Banking $3MM effort to create a simplified bundled product set. • Fintech partnership to provide an alternative solution to our Business Banking clientele for whom we could not provide direct credit.
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Technology Manager, Business BankingFifth Third Bank May 2008 - Dec 2009Technology leader responsible for portfolio of Business Banking sales, marketing and credit risk technology products. • Accountable for cross-functional team responsible for user stories, internal product design and development.• Led strategic roadmap development with LOB and IT leadership.• Led vendor management activities and negotiation. Provided though leadership and testing to vendor product teams for product enhancements. • Developed backlog management activities and secured budget for on-going development efforts.• Responsible for setting direction on new projects and ensuring project team had adequate resources.
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Commercial Underwriting Product Manager / Sr. Industry Solution SpecialistCyence Jan 2007 - Apr 2008Product Manager accountable for transforming Commercial credit underwriting platform (CreditPath) out of existing platform capabilities. Key responsibilities included: • Defining and developing platform roadmap and key capabilities requirements through VOC journey reviews.• Identifying, defining, documenting and prioritization of new product enhancements for Sales division. Negotiated prioritization and timeline expectations against other department’s competing enhancements.• Provided business process consultative advice for middle to large tier companies, helping to secure six new software sales.• Owned all demonstration and RFP / RFI activities in support of product. -
Commercial Product ManagerFifth Third Bank 2005 - 2006Product Manager accountable for large scale cross-functional team designing a new internally developed and vendor developed enterprise wide commercial credit underwriting platform. Product budget of $5M supporting over $30B in assets and 3000 users throughout the organization. Product capabilities included commercial credit underwriting, product on-boarding, portfolio management, and CRM product integration.• Created Commercial’s straight thru lending process vision and value statement; including obtaining buy-in and support from senior management. • Led product marketing activities to prompt buy-in and adoption throughout the organization, including risk and operational business partners.• In conjunction with technology, plan and led iterative VOC user experience designs through beta prototypes and pilot testing of ~50 customers. Evaluated and presented beta user feedback for business management prioritization. • Drove business and technology coordination across Business and Sales Management, Compliance, Architecture, Web Design, Data Architecture, Data Security, Risk Management and QA Testing. • Identified, gathered and documented potential product capabilities, business case and scope statements.• Developed product operating and communication rhymes and drove execution across all levels of the organizations.
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Lead Project Manager / Business AnalystFifth Third Bank 2000 - 2004Project Manager and Business Analyst in the Commercial Technology team responsible for waterfall implementation planning, business requirements and QA testing of several large scale Commercial lending technologies. • Managed multi-LOB technology, data and business process re-engineering effort automating commercial documentation and loan boarding. The implemented solution enabled the end to end organization to centralize document preparation process eliminating the manual typing of loan closing documents by 1300+ individuals and automated workflow and processing reducing reconciliation efforts. • Responsible for prioritizing portfolio of commercial IT projects, ensuring proper business and functional requirements are defined, that business outcomes are achieved. Also developed communication and training plans in conjunction with business stakeholders.• Managed business and functional requirements for multiple system implementations and enhancements for AFS (loan), Infolease (lease), CRM, CreditPath and CustomLender. Documented current and future state processes.
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Commercial Relationship, Portfolio And Ops ManagerFifth Third Bank 1994 - 2000Dayton, OhioCommercial Sales representative responsible for small business lending portfolio in excess of $5MM; additional portfolio responsibilities included management of year-over-year commercial lending growth for 10 branches. Identified new lending opportunities and expanded existing relationships with small business clients across different industries via direct calling programs.
Amber Thacker Skills
Business Analysis
Banking
Risk Management
Process Improvement
Vendor Management
Business Process Improvement
Leadership
Sdlc
Strategy
Portfolio Management
It Strategy
Project Management
Credit
Management
Software Development Life Cycle
Sales
Business Intelligence
Program Management
Requirements Gathering
Requirements Analysis
Strategic Planning
Credit Management
Commercial Lending
Commercial Banking
Change Management
Loans
Financial Services
Epmo
Visio
Product Management
Project Portfolio Management
Cross Functional Team Leadership
Project Management Office
Credit Risk
Business Process
Amber Thacker Education Details
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Accountancy And Finance -
Finance
Frequently Asked Questions about Amber Thacker
What company does Amber Thacker work for?
Amber Thacker works for Fifth Third Bank
What is Amber Thacker's role at the current company?
Amber Thacker's current role is Commercial Lending Value Stream Product Manager.
What is Amber Thacker's email address?
Amber Thacker's email address is am****@****.rr.com
What is Amber Thacker's direct phone number?
Amber Thacker's direct phone number is +151353*****
What schools did Amber Thacker attend?
Amber Thacker attended Miami University, University Of Dayton.
What skills is Amber Thacker known for?
Amber Thacker has skills like Business Analysis, Banking, Risk Management, Process Improvement, Vendor Management, Business Process Improvement, Leadership, Sdlc, Strategy, Portfolio Management, It Strategy, Project Management.
Who are Amber Thacker's colleagues?
Amber Thacker's colleagues are Sharan Singh, Russell Williams, Mba, Jeremy Eldridge, Frank Petrie, Kirstin Kostuchowski, Louella Clark, Catherine Kuban.
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Amber Thacker
Grants And Contracts Administrator, University Of Virginia, School Of MedicinePalmyra, Va1virginia.edu -
3fusionmedstaff.com, aureusmedical.com, aureusmedical.com2 +140250XXXXX
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1gmail.com -
1theanderson.com
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